Motor Assessing Team Manager
1 day ago
**Motor Assessing Team Manager**
**(**
**Job Number**:
**2200017X**
**)**
**Description**
**About the role**
Here at RACQ, we are looking for a Team Manager to lead our Motor Assessing team In this role you will lead a team of 10-12 assessors, based on several Assessing Team locations across Queensland. This role is fast-paced, dynamic and evolving. We work within a diverse workforce of energised, enthusiastic, and caring people, and constantly strive to deliver the best possible service to our members.
We have operations based on site at Selected Repairers as well as working from home in Brisbane, Sunshine Coast and Gold Coast. Our leaders need to be flexible in their work locations as travel is required occasionally to these locations. In this role your key duties will include:
- Overseeing repairable and total loss motor vehicle assessments
- Liaising with members and customers on the outcomes of assessments that may include researching market values for total loss claims
- Managing the repair process outcomes and responding to enquiries from members and the Motor Claims Operations team
- Setting clear expectations and direction, coaching and motivating team members; including leading by example to achieve member, operational and engagement goals, and objectives
- Contributing and driving quality, timeliness and cost outcomes within the assessing team and the repair network; identifying emerging risks and opportunities for improvement
- Ensuring compliance across OEM Manufacturer Repair Methods, and adherence to the Motor Vehicle Repaid Industry Code of Conduct of which RACQ are a signatory.
**About you**
At RACQ we have a strong culture and emphasis on staff engagement. You will be one of the team, passionate, considerate, adaptable and conscientious. Our roles are to maintain core values around generosity, excellence and dedication. As a Team Manager you will need to have the following:
- Experience leading/managing frontline Assessing teams including virtual teams
- Proven leadership, and the demonstrated ability to engage and promote a positive work culture
- Energy and the ability to persist and thrive in a fast-paced environment
- An understanding of the claims processes and environment is beneficial
- Adaptability; able to manage through weather events and changing environments
- The ability to understand and interpret legislation and technical product documentation
**Why join RACQ?**
It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development.
By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions.
At RACQ we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirement, please advise us at the time of applying.
**What we offer you**
Our employee benefits are designed to enrich your work life, your home and the community you live in, some of these include:
- Financial benefits and discounts on a range of banking, assistance and insurance products
- Give back to our communities with paid volunteer leave, payroll giving and volunteering for community events such as MotorFest and EKKA
- A range of flexible working and leave options, including 12 weeks paid parental leave, 2 weeks paid non-primary caregiver leave and purchased leave up to 4 weeks per year
- Prioritise your wellbeing with our onsite and virtual health hub, discounts on health programs and access to wellbeing initiatives such as yoga
- Invest in your development with in-house development programs and online courses.
**Ready to apply? You’ve got this.**
**RACQ is a ‘Circle Back Initiative’ employer** - we commit to respond to every applicant.
LI-HYBRID
**Work Locations**
Eight Mile Plains 2649 Logan Road Eight Mile Plains 4113
-
Motor Assessor
1 day ago
Eight Mile Plains, Australia RACQ Full time**Motor Assessor** **(** **Job Number**: **23000074** **)** **Description** **Motor Assessor - Townsville** **About the role** As a member-based organisation, we are committed to providing the best possible service to our members in their time of need. In this role you will be responsible for the assessment of damaged motor vehicles to enable quality...
-
Motor Claims Team Manager
8 hours ago
Eight Mile Plains, Australia RACQ Full time**Motor Claims Team Manager** **(** **Job Number**: **220001P1** **)** **Description** **About the role** We have two opportunities for a Team Manager to join our Motor Claims team, here at RACQ! The environment is fast paced, dynamic and evolving. We work within a diverse workforce of energised, enthusiastic, and caring people. Being there for our...
-
Team Manager Motor Claims
8 hours ago
Eight Mile Plains, Australia RACQ Full time**Team Manager Motor Claims** **(** **Job Number**: **23000081** **)** **Description** **About the role** We have a 12-month opportunity for a Team Manager to join our Motor Claims team, here at RACQ! The environment is fast paced, dynamic and evolving. We work within a diverse workforce of energised, enthusiastic, and caring people. Being there for our...
-
Motor Claims Management Officer
1 day ago
Eight Mile Plains, Australia RACQ Full time**Motor Claims Management Officer** **(** **Job Number**: **2200012W** **)** **Description** **Motor Claims Management Officer** **About the role** We are seeking highly motivated, resilient, reliable, positive customer service professionals to join the Motor Claims team. Customer service and a desire to help is key. Applicants who love to help others,...
-
Motor Assessor
1 week ago
Mile End, Australia RAA Full time**Exciting opportunity to join SA’s iconic RAA Insurance**: - **Full-time permanent position based at Pickles Auctions (Salisbury Plains)**: - **Join a high performing team with a fun, inclusive and supportive culture** This exciting new opportunity will see you as a Motor Assessor based at Pickles Auctions, Salisbury Plains, review, consider,...
-
Motor Claims Business Initiatives Consultant
3 weeks ago
Eight Mile Plains, Australia RACQ Full time**Motor Claims Business Initiatives Consultant**(**Job Number**:2500008X**)** **Description** At RACQ, we’re good people doing good things, making a positive impact every day, with opportunities to learn, grow, and be more. **About the role** - Collaborate with key stakeholders to identify opportunities for process improvement. - Lead and contribute to...
-
Claims Support Officer
8 hours ago
Eight Mile Plains, Australia RACQ Full time**Claims Support Officer** **(** **Job Number**: **220001AM** **)** **Description** **Claims Support Officer** **About the role** We have an exciting opportunity come in the Motor Claims division. The Claims Support Officer will provide effective and efficient claims administration services to the Motor Claims team and quality service to RACQ members,...
-
Team Manager
4 weeks ago
Eight Mile Plains, Australia Key Assets Full time**Location**: Eight Mile Plains Employment Type: FP - Full-Time Permanent Department: Team Manager Disability Eight Mile Plains **Team Manager** An exciting opportunity exists to play a lead role in the future success of our Disability service within Key Assets’ Australia. - Competitive Salary with Salary Packaging Options to increase take home pay -...
-
Claims Management Officer
4 weeks ago
Eight Mile Plains, Australia RACQ Full time**Claims Management Officer**(**Job Number**:240000LQ**)** **Description** **Claims Management Officer - Motor** At RACQ, we’re dedicated to delivering unparalleled service to our valued members. We stand by our commitment to assist with ease, trust and empathy at our members time of need. Our values and passion lie in creating an environment where...
-
Claims Management Officer
4 weeks ago
Eight Mile Plains, Australia RACQ Full time**Claims Management Officer**(**Job Number**:240000BT**)** **Description** **Claims Management Officer - Motor** - At RACQ, we’re dedicated to delivering unparalleled service to our valued members. We stand by our commitment to assist with ease, trust and empathy at our members time of need. Our values and passion lie in creating an environment where...
-
Farm Services Lead
2 weeks ago
Eight Mile Plains, Australia Nutrien Ag Solutions Full timeJob req id: 22411 - Date: 28 Feb 2025 - Location: Eight Mile Plains, QLD, AU, 4113 We have an exciting opportunity for a dynamic and experienced Farm Services Lead to develop our North-East Central Agronomy team. This business-critical role will report into our Region Farm Services Manager - East and will provide leadership to a cohesive agronomic team that...
-
Personal Injury Professionals
1 day ago
Eight Mile Plains, Australia RACQ Full time**Personal Injury Professionals - CTP Claims** **(** **Job Number**: **2200013R** **)** **Description** **CTP Claims Officer** **About the role** RACQ’s CTP Insurance provides effective, sustainable, and fair claims management for people injured due to motor vehicle accidents. If this sounds like you, we would like to hear from you about what your...
-
Plumbing Apprenticeship
4 weeks ago
Eight Mile Plains, Australia MEGT Australia Ltd Full time**Metro South Health** is the major provider of public healthcare services, and health education and research, in the Brisbane south side, Logan, Redlands and Scenic Rim regions. We are looking for an Apprentice Plumber to join our maintenance team **Purpose of the role** - To provide an opportunity to develop skills and knowledge in a Certificate III in...
-
Ndis Quality and Compliance Manager
1 day ago
Eight Mile Plains, Australia Cocoon Group Services Full time**Full-Time NDIS Quality and Compliance Manager Required in QLD** **About Connecting Abilities Australia** Connecting Abilities isa registeredproviderof NDISaccredited Specialist Disability Accommodation (SDA) across Australia.Together, our mission is to create an exceptional experience by understanding each Participant’s aspirations and goals and...
-
Ict Resourcing Specialist
8 hours ago
Eight Mile Plains, Australia RACQ Full time**ICT Resourcing Specialist** **(** **Job Number**: **220001AS** **)** **Description** **About the role** RACQ has a unique position working across the entire Technology division. With a $50M project portfolio and over 150 skills resources, allocation and scheduling of Technology resources effectively has become a challenging task. This critical business...
-
Motor Claims Lodgement Officer
1 week ago
Mile End, Australia RAA Full time**Join a resilient, high performing call centre team with a fun, inclusive and supportive culture**: - **14**th** April 2025 commencement, salary of $60,975 + super + benefits**: - **Full-time roles based at Mile End, WFH possible after probation** **Your new opportunity** The award-winning RAA Insurance team has a fabulous opportunity for you to join...
-
Product Manager
2 weeks ago
Eight Mile Plains, Australia Simpro Full timeFirst Things First - What We Can Offer You - Ground-breaking parental leave program - Up to 4 weeks' annual "Work from Anywhere" benefit - Second-to-none product training - Opportunities for growth, development and career progression - Fun team camaraderie and events - Paid volunteer leave days - Public holiday exchange - And a range of other fantastic...
-
Manager Learning and Development
1 day ago
Eight Mile Plains, Australia RACQ Full time**Manager Learning and Development** **(** **Job Number**: **2200013S** **)** **Description** As our new Manager Learning and Development, you will lead and manage L&D activities relating to developing the operational capability of employees across RACQ. This includes working with Departments Heads to create and sustain contemporary strategies and learning...
-
Manager Insurance Compliance
4 weeks ago
Eight Mile Plains, Australia RACQ Full time**Manager Insurance Compliance** **(** **Job Number**: **230001B0** **)** **Description** We are looking for a new Manager Insurance Compliance to manage the creation, implementation, and upkeep of our compliance policies and practices. This is a line 2 risk/compliance position and involves close collaboration with our line 1 risk functions and is...
-
Housing and Wellbeing Case Manager
4 weeks ago
Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time**Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...