Housing and Wellbeing Case Manager

7 months ago


Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

**Introduction**:
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

**Description**:
About the role

The Housing and Wellbeing Case Manager will work with individuals and families in partnership to empower and build their agency to make effective change and overcome their identified housing and wellbeing needs. The role is heavily outreach based, engaging individuals and families in crisis accommodation, street outreach and refuges, and translating initial engagement into a strong ongoing partnership.

Duties
- Provide supports and interventions, based on the program model of care.
- Provide high quality and intent-based practice in all interactions with clients, consistent with the ATSICHS values and vision.
- Provide high quality case management practices and record keeping that adhere to operational requirements.
- Demonstrate positive and warm engagement through an assertive outreach approach that engages clients into the service.
- Facilitate a client-led assessment and Care Plan to identify the client’s goals, including the entire family, where appropriate.
- Provide role-specific targeted interventions and family facilitated group meetings in achieving client goals.

Culture

You will be a part of unique and supportive culture where every team member is treated and valued as an indiviual.

**Benefits**:

- Starting Salary of $78,000 per annum (depending on qualification and experience) + 11% Super + Not for Profit Salary Packaging (Increases your take home pay).
- 6 months contract.
- Supportive and collaborative team of dedicated professionals.

**Skills and Experiences**:
COVID - 19 Requirements
- Immunisation history showing you have received two doses of a Covid -19 vaccine is encouraged.

Required

Current Cert 4 in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Child and Family Intervention with at least 12-months experience in a case management role

OR

Current graduate university bachelor’s degree in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Criminology with at least a 10-week full-time placement in social service field.
Demonstrated ability and comfortableness working in a performance driven environment to meet individual weekly, monthly and quarterly performance targets.
Demonstrated ability to build client agency, self-efficacy and facilitate change through client empowerment, while actively discouraging client dependence on supports.
Demonstrated knowledge and ability to provide behaviour change interventions that build client self-awareness and active change in achieving their identified goals.
Demonstrated ability to work with the whole-of-family, irrespective of primary client, in meeting the totality of family needs.
Demonstrated ability in coordinating multiple services in providing access to holistic care for clients, particularly integrating internal agency supports across multiple teams.
Demonstrated knowledge and understanding of the factors contributing to vulnerability, disengagement, and intergenerational trauma of client group.
Experience with case management for high risk and/or crisis clients, with high-level planning and organisational skills.
Knowledge of the supports available to target clients in the areas of mental health, substance misuse, education, employment and housing.

Additional Requirement

Requirement to travel across the Logan and/or Brisbane region, as per program location.
Current drivers’ licence.
Flexibility to work outside 8:30am-5pm business hours in meeting individual client needs and provide responsive care.
Working with Children’s Card (Blue Card) or be eligible to apply.

How to apply

Only successful applicants will be contacted.



  • Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...


  • Coopers Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...


  • Coopers Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...


  • Eight Mile Plains, Australia RACQ Full time

    **Manager Organisational Culture & Wellbeing** **(** **Job Number**: **2200012C** **)** **Description** **About the role**: Reporting to the Head of Organisational Development, the Manager Organisational Culture and Wellbeing leads a small team in delivering on our diversity and inclusion, organisational culture, employee engagement, and wellbeing...


  • Eight Mile Plains, Australia RACQ Full time

    **Manager Strategy and Delivery**(**Job Number**:240000BH**)** **Description** **Manager Strategy and Delivery** As the Manager Strategy and Delivery, you will be responsible for leading the development of our Insurance Business Plan to support the RACQ Group Strategy. You will play a crucial role in facilitating the development of the 3-year plan and...


  • Coopers Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...


  • Eight Mile Plains, Australia RACQ Full time

    **Finance Business Partner**(**Job Number**:2400016F**)** **Description** **About the role** Key Responsibilities: - Own and manage the budgeting and forecasting process; ensuring accuracy and timely delivery. - Prepare and deliver monthly management reports. - Preparation and review of project business cases, ensuring accurate and insightful financial...


  • Coopers Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way - supporting our people and...


  • Eight Mile Plains, Australia RACQ Full time

    **Claim Management Officer **(**Job Number**:240000HM**)** **Description** **Motor Claims Recovery Officer** We are seeking experienced individuals with strong recovery or complex motor claims management experience to join our results-driven, outcome focused team. You will be responsible for the identification and management of recovery opportunities,...


  • Eight Mile Plains, Australia RACQ Full time

    **Business Initiatives Coordinator**(**Job Number**:240000PN**)** **Description** **Business Initiatives Coordinator** We are seeking a highly motivated and results-oriented Business Initiative Coordinator to join our dynamic mobility product team. This role offers an exciting opportunity to make a real impact in a fast-paced environment. If you're ready...

  • Payroll Manager

    4 months ago


    Eight Mile Plains, Australia RACQ Full time

    **Payroll Manager **(**Job Number**:240001BO**)** **Description** **About the role** The Payroll Manager is responsible for overseeing the accurate and timely processing of payroll for all employees, ensuring compliance with relevant laws, regulations, and RACQ policies. They will manage payroll systems, addressing employee payroll inquiries, coordinating...

  • Change Manager

    7 months ago


    Eight Mile Plains, Australia RACQ Full time

    **Change Manager** **(** **Job Number**: **2300015N** **)** **Description** Join RACQ’s established, high-performing Change Management team. Our purpose is to predict, plan, and support successful delivery of the people side of change across RACQ’s transformation programs and projects. - Lead change management activities aimed at enhancing business...


  • Eight Mile Plains, Australia RACQ Full time

    **Manager Quality Assurance** **(** **Job Number**: **230001MS** **)** **Description** As the Manager Insurance Quality Assurance, you will play a crucial role in ensuring the highest standards of quality and compliance is delivered in our Insurance business line. Your responsibilities will include implementing a comprehensive Quality Assurance Framework...


  • Eight Mile Plains, Australia RACQ Full time

    **Manager Solution Architecture** **(** **Job Number**: **230000ZQ** **)** **Description** **Manager Solution Architecture | **9-month** fixed term contract** **About the role** - The Manager Solution Architecture will be responsible for leading and managing a team of solution architects in delivering a portfolio of projects, as well as leading major...


  • Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: It is a genuine occupational requirement that this position be filled by a female. This requirement is in accordance with s25 of the Anti-discrimination Act 1991 (Qld). About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of...


  • Eight Mile Plains, Australia RACQ Full time

    **Claims Management Officer** **(** **Job Number**: **2300018P** **)** **Description** **Claims Management Officer - Pet Claims** We have an exciting opportunity for animal lovers to join our Pet Insurance Claims’ team. In this role you are empowered to proactively manage claims, end to end, ensuring our members have a positive experience in their time...

  • Category Manager

    2 weeks ago


    Eight Mile Plains, Australia RACQ Full time

    **Category Manager** **(** **Job Number**: **2200015U** **)** **Description** **About the role** Due to internal promotion, we are looking for an experienced Category Manager, with strong experience navigating successfully within an agile commercial environment. As one of our new Category Managers, you will work closely with business stakeholders to...


  • Eight Mile Plains, Australia RACQ Full time

    **Manager Patrol Operations**(**Job Number**:2400017F**)** **Description** **About the role** As the Manager Patrol Operations, you'll be at the forefront of our roadside assistance services, ensuring that our patrol team delivers exceptional service while meeting key performance indicators. Your role will involve leading a team of Patrol Officers,...


  • Eight Mile Plains, Australia RACQ Full time

    **Manager Portfolio Delivery** **(** **Job Number**: **220001FR** **)** **Description** **About the role** We have a new leadership opportunity for a Manager Portfolio Delivery to join our Strategic Delivery and Enablement division. You will be responsible for providing engaging leadership and oversight, supporting your team to deliver projects within...


  • Eight Mile Plains, Australia Aboriginal & Torres Strait Islander Community Health Service Brisbane Limited Full time

    **Introduction**: It is a genuine occupational requirement that this position be filled by a female. This requirement is in accordance with s25 of the Anti-discrimination Act 1991 (Qld). About ATSICHS Brisbane ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of...