People Operations Coordinator

9 months ago

Parramatta, Australia KPMG Full time

Our People & Inclusion (P&I) Team’s vision is to improve people’s lives at KPMG and beyond. Our passion and purpose to achieve our vision is shared and has been a key pillar in our strategy to build a world class people experience to become the clear choice for our people, clients, and communities.

We are seeking a Customer Service superstar who makes things happen for our people. As a team we are focused on doing things right and doing the right thing to ensure we deliver a world class service. We are looking for a motivated and enthusiastic individual to join a fast-paced HR Service Team.

**Your Opportunity**

Our People Operations Team is the engine room of P&I, providing first line of support to our people at KPMG. You will join a fast paced and high-volume environment that is responsible for processing people related administration tasks.

In your new role you will be responsible for activities including (but not limited to):

- Operational exposure to a variety of areas including People Direct, HR Business Partners and wider parts of P&I in addition to the wider firm
- Ownership of administration tasks relating to employee Onboarding & Offboarding
- Processing changes to employment conditions in our HRIS
- Maintaining employee records and electronic files
- Communicating with employees and managers to resolve queries at a first level response (phone & chat)
- Support with seasonal projects & campaigns

**How are you extraordinary?**

At KPMG we believe diversity of thought, background and unique experience strengthens relationships and delivers meaningful benefits to our people, our clients, and communities. To be considered for this opportunity, your skills & experience should include:

- Background in high volume call centre environment or administration team
- Formal education, previous experience or a keen interest in Human Resources & the employee life cycle
- Exceptional prioritisation and time management skills
- Strong written and verbal communication
- High attention to detail and understanding the importance of accuracy
- You have demonstrated experience in delivering a superior service to your customers, be it internal, or external
- Team player who thrives in a continuous learning environment

**Additional Information**:
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth.

Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.

At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.

**_ At KPMG every career is different, and we look forward to seeing how you grow with us._

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