Clerical Officer

6 months ago

Perth, Australia Ramsay Health Care Full time

**Clerical Officer**

**Admissions and Booking**

**Hollywood private Hospital, Nedlands**
- **Permanent full time and casual positions - **Enjoy flexible hours for **better work life balance**:

- We care about** YOU **Access counselling, **wellbeing services**, legal & financial assistance
- **Enjoy benefits** such as paid parental leave, study leave and the option to purchase additional annual leave.

**About the Role**:
In the role of Clerical Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across all **Front Office functions**, with a particular emphasis on **administrative tasks related to Pre-admissions**.

Your duties will encompass but are not restricted to:

- Processing all **booking requests from VMOs or patients** and reviewing theatre lists as needed.
- Thoroughly checking all received paperwork and initiating follow-up actions as necessary, ensuring patients possess the appropriate level of **health fund coverage**.
- Proactively reaching out to patients to **schedule appointments in a timely manner**.
- Recording all **bookings accurately** in the relevant system, such a Meditech.
- Ensuring the successful implementation and consistent adherence to standard policies, processes and documentation within the **Revenue Cycle**.

**About You**:
To succeed in this role, you will be able to work seamlessly within a dynamic, collaborative team.

**To thrive in this position, you will bring**:

- **Effective Communication and Interpersonal Skills**: Your knack for communication will be a key asset.
- **Proven Teamwork**: You have demonstrated your ability to work both collaboratively and independently when needed.
- **Strong Customer service skills**: Your commitment to exceptional customer service sets you apart.
- **Timely tasks Completion**: You can efficiently complete tasks within designated timeframes
- **Tech Savvy**: Proficiency with MS Office suite and adept keyboard and computer skills
- **Organisational Skills**: You exhibit efficient organisational skills and can effectively prioritise tasks.
- **Basic Medical Terminology Knowledge**: Familiarity with medical terms adds value to your profile.
- **Problem-Solving Aptitude**: You display an effective ability to solve problems.

**Desirable Qualities**:

- **Expanded Medical Terminology Knowledge**: A deeper understanding is always an advantage.
- **Health Insurance Criteria Awareness**: Knowledge of various health insurance criteria is a plus.
- **Meditech System Familiarity**: If you are acquainted with Meditech, that’s ab onus

**Remuneration**:
**For permanent position**: On Offer is base hourly rate ranging from $31.87 + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

**For casual position**: On Offer is base hourly rate ranging from $31.87 + casual loading + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

**About Us**

Hollywood Private Hospital is a modern, acute care hospital in Nedlands and enjoys a strong reputation for excellence in patient care. With over 900 licensed beds and Emergency, Hollywood Private Hospital provides medical, surgical and mental health services for over 70,000 West Australian each year.

**Benefits**
- Extensive Professional development programs including **Post-graduate and Formal Education Scholarships**:

- Free access to 18,000 upskilling courses via a **LinkedIn learning subscription**:

- **Flexible Leave Program**: purchase additional annual leave
- **Discounts off hospital and extras private health** insurance - you’ll pay less for hospital cover and receive a higher extras limit for things like General and Major Dental
- **Hospital, Allied Health & Pharmacy discounts**:

- **Salary sacrifice opportunities**:

- Corporate rates on Hertz car rentals
- Recognition and **rewards programs**

**How to apply**

Applications made by recruitment agencies will not be considered.

**Requirements**:

- Must be **vaccinated against Covid-19** a vaccine approved by the Australian Technical Advisory Group on Immunisation including flu vaccination
- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases.

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