Clerical Officer

6 months ago

Perth, Australia Ramsay Health Care Full time

**Patient Administration Officer**

**Glengarry Private Hospital, Duncraig and **Attadale Private Hospital, Attadale**
- **Casual roles**: Enjoy flexible hours for better work life balance
- Gain immediate access to an **impressive array of employee benefits and programs**:

- Experience** career diversity, complexity & opportunity.**

**About the Role**:
Must be available to work Monday to Sunday shifts across two sites - **Glengarry Private Hospital and Attadale Private Hospital.**

In the role of Patient Administration Officer, your primary responsibility will be to deliver a comprehensive and customer-focused service across all Front Office functions, with a particular emphasis on administrative tasks related admissions.

**Your duties will encompass but are not restricted to**:

- Patient admissions
- Processing all booking requests from VMOs or patients and reviewing theatre lists as needed.
- Thoroughly checking all received paperwork and initiating follow-up actions as necessary, ensuring patients possess the appropriate level of health fund coverage.
- Proactively reaching out to patients to schedule appointments in a timely manner.
- Processing admissions accurately in the relevant system, such a Meditech.
- Ensuring the successful implementation and consistent adherence to standard policies, processes and documentation within the Revenue Cycle.

**About You**:
To succeed in this role, you will be able to work seamlessly within a dynamic, collaborative team.
- **Effective Communication and Interpersonal Skills**: Your ability to communicate will be an asset.
- **Proven Teamwork**: You have demonstrated your ability to work both collaboratively and independently when needed.
- **Strong Customer service skills**: Your commitment to exceptional customer service sets you apart.
- **Timely tasks Completion**: You can efficiently complete tasks within designated timeframes
- **Computer Skills**: Proficiency with MS Office suite and adept keyboard and computer skills
- **Organisational Skills**: You exhibit efficient organisational skills and can effectively prioritise tasks.
- **Basic Medical Terminology Knowledge**: Familiarity with medical terms adds value to your profile.
- **Problem-Solving Aptitude**: You display an effective ability to solve problems.

**Desirable Qualities**:

- **Expanded Medical Terminology Knowledge**: A deeper understanding is always an advantage.
- **Health Insurance Criteria Awareness**: Knowledge of various health insurance criteria is a plus.
- **Meditech System Familiarity**: Being acquainted with Meditech would be an advantage.

**Remuneration**:On offer is base hourly rate ranging from $32.83 - $36.59 plus casual loading + superannuation based on experience level and qualifications, exclusive of penalties or allowances

**What's in it for you?**

**Professional Advancement**: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

**Health and Wellbeing**: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support.
- **_Please note_**_ casual employees may not be eligible for all benefits._

**About the Hospitals**

**Glengarry Private Hospital and Attadale Private Hospital are owned and operated by Ramsay health Care, Australia’s largest and most respected operator of private hospitals.**

Glengarry Private Hospital is located in Duncraig, 15km north of Perth CBD and has been a leading provider of specialist healthcare to the communities in Perth’s northern suburbs since 1977.

Attadale Private Hospital is located in the Southern Perth suburb of Attadale and just metres from the Swan River. The hospital has 39 beds and is a specialist rehabilitation hospital.

**Requirements**:

- _Must provide a _**National Police** check conducted within the previous 12 months
- According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19.

**To Apply

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