Ict Support Officer

4 months ago


Milton, Australia Lutheran Services Full time

**ICT Support Officer**

**About Us**

Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland. Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They bring our vision to life - helping those we serve to pursue the lives they hope for, and enabling the communities we are part of to thrive.

**Position: ICT Support Officer**

We currently have a fantastic opportunity for an ICT Support Officer to join our team at Lutheran Services Support Centre at Milton. In this role, you will be responsible for:

- Providing ICT support in person, over the phone, and remotely
- Proactively following up with ICT queries to ensure they are resolved
- Performing daily routine checks and functions
- Making routine changes and additions within Active Directory

Additionally, you will be communicating with members of the team, IT projects, Senior leaders in the business, and our services to help support the IT helpdesk.

**About you**:
Critical to your success in this role will be the proven ability to demonstrate:

- Knowledge of the configuration and management of a computer system within a Microsoft Windows Server virtualized environment
- Exceptional written and oral communication skills, including the ability to communicate at a technical level and with non-technical users
- Excellent problem-solving skills
- A proven track record of strong customer service
- The ability to work within a fast-paced, small team environment on a wide range of simultaneous tasks

In addition, you will be tertiary qualified in Information Technology or a related field with experience in Microsoft 365 administration and Remote Desktop being an advantage.

**This is a fixed term opportunity for six months with a possible extension.**

**What We Offer**:
As well as working for an organization that genuinely cares, we also offer:

- A competitive salary
- Access to $15,900 p.a. in salary packaging options
- Significant discounts across a number of areas including private health insurance, gym membership, holiday and travel discounts, home appliances and IT discounts, and car rental

If you are passionate about providing exceptional ICT support and want to contribute to our mission of making a difference in people's lives, we would love to hear from you.

For a copy of the position description please click here.


  • Ict Support Officer

    4 months ago


    Milton, Australia Lutheran Services Full time

    **About us**: Based in the **Support Centre** at **Milton**, the ICT Services Team supports our services and other areas of the Support Centre with their accounts, software, hardware, network and storage needs. Our work in maintaining and improving the technology infrastructure within **Lutheran Services** means our teams on the ground can focus on their...


  • Milton, Australia Lutheran Community Care Full time

    **About the role**: As the ICT Project Support Officer: - Assist with budgeting, scheduling, Board updates, presentations and reporting - Provide general project support across the ICT Program and Change & Communications Project - Contribute to the delivery of ICT projects that ensure our community and aged care services are supported to be the best they...

  • Ict Test Analyst

    4 months ago


    Milton, Australia Lutheran Community Care Full time

    Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support at more than 20 locations throughout Queensland. Lutheran Services is seeking an experienced ICT Test Analyst. Based at our Support Centre at Milton the **ICT Test Analyst **will have...

  • Project Officer

    3 months ago


    Milton, Australia Lutheran Services Full time

    **This is a 12-month fixed-term opportunity with possible extension.** **About the role**: As the Project Officer you will: - Engage with internal stakeholders, so strong stakeholder management is essential - Provide general project support across the ICT Program and ERP project - Work and contribute to ERP projects - Contribute to the delivery of ICT...


  • Milton, Australia Lutheran Services Full time

    Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland. Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They...

  • Ict Change

    4 months ago


    Milton, Australia Lutheran Services Full time

    Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds, at more than 20 locations throughout Queensland. Our dedicated workforce of nearly 1800 makes a difference to the lives of many people every day. They...

  • Ict Account

    3 months ago


    Milton, Australia JayB Enterprises Full time

    **POSITION TITLE**:ICT Account and Customer Success Manager **POSITION TYPE**:Full Time **LOCATION**:Milton Client Office (or other location based on client/customer needs) **SUPERVISOR / MANAGER**:Head of Customer Experience **Overview** The role of ICT Account & Customer Success Manager (ICTCSM) is to be the primary point of contact for their portfolio...

  • Ict Account

    4 months ago


    Milton, Australia RBC Group Full time

    **POSITION TITLE**:ICT Account and Customer Success Manager **POSITION TYPE**:Full Time **LOCATION**:Milton Office (or other location based on client/customer needs) **SUPERVISOR / MANAGER**:Head of Customer Experience **Overview** The role of ICT Account & Customer Success Manager (ICTCSM) is to be the primary point of contact for their portfolio of...

  • Finance Officer

    4 months ago


    Milton, Australia Lutheran Community Care Full time

    **What if your work experience and skills in finance also contributed to services that improve lives?** **About us**: **Lutheran Services** is a not-for-profit organisation serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support for people of all backgrounds in over 20 locations throughout Queensland....


  • Milton, Australia National Affordable Housing Consortium Full time

    We are a social value enterprise providing affordable housing through dynamic community-based partnerships. Driven by our mission to increase supply, we continuously strive to make a difference. When we place new tenants into an affordable rental, or help our families achieve their dream of home ownership, we are proud to be part of something...


  • Milton, Queensland, Australia XPT Software Australia Pty Ltd Full time

    Job Title: EL1 Solution Design ManagerJob Summary: We are seeking a highly skilled and experienced Solution Design Manager to join our team at XPT Software Australia Pty Ltd. The successful candidate will be responsible for leading the planning and implementation of ICT solutions to support the overall business goals and objectives of the functional area.Key...

  • Test Analyst

    3 months ago


    Milton, Australia Lutheran Services Full time

    Lutheran Services is a not-for-profit organisation that has been serving the people and communities of Queensland since 1935. We provide quality, contemporary care and support at more than 20 locations throughout Queensland. Lutheran Services is seeking an experienced Test Analyst for a 12 month fixed term contract. Based at our Support Centre at Milton...

  • Support Officer

    2 days ago


    Milton, Queensland, Australia Australian Red Cross Full time

    About the RoleWe are seeking a highly skilled and dedicated Support Officer to join our team at Australian Red Cross. As a Support Officer, you will play a vital role in providing exceptional customer service, administrative support, and training to our volunteers and members.Key ResponsibilitiesProvide timely and effective support to volunteers and members...


  • Milton, Australia Davidson Group Services Full time

    **About the Company** Our client is a care provider with extensive services operations, looking after some of the most vulnerable community members. Due to a number of payroll projects they are seeking an extra set of hands to assist the team with administrative support. **About the Role** In this position the manager will adjust the role to suit your...

  • Office Manager

    4 days ago


    Milton, Queensland, Australia Labour Solutions Australia Full time

    {"title": "Office Manager", "description": "Job SummaryLabour Solutions Australia is seeking a highly skilled and experienced Office Manager to join our team. As the first point of contact for clients and staff, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesAdministrative Support:Manage...

  • Office Manager

    3 hours ago


    Milton, Queensland, Australia Labour Solutions Australia Full time

    {"title": "Office Manager", "description": "Job SummaryLabour Solutions Australia is seeking a highly skilled and experienced Office Manager to join our team. As the first point of contact for clients and staff, you will be responsible for providing exceptional customer service and administrative support.Key ResponsibilitiesAdministrative Support:Manage...

  • Office Coordinator

    2 weeks ago


    Milton, Queensland, Australia Labour Solutions Australia Full time

    Job SummaryLabour Solutions Australia is seeking a highly skilled and experienced Office Manager to join our team. As the first point of contact for clients and staff, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth operation of our business.Key ResponsibilitiesAdministrative Support:Manage a...

  • Office Coordinator

    2 weeks ago


    Milton, Queensland, Australia Labour Solutions Australia Full time

    Job SummaryLabour Solutions Australia is seeking a highly skilled and experienced Office Manager to join our team. As the first point of contact for clients and staff, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.Key ResponsibilitiesAdministrative SupportManage a high volume of...

  • Office Administrator

    3 months ago


    Milton, Australia Okane Consultants Full time

    **Okane** is an integrated engineering and geoscience consulting company with a global team across Canada, USA, Australia, and New Zealand. We help mining companies to return mine-affected land responsibly and safely at the end of a mine’s lifecycle. We believe in challenging the status quo and advocate for meaningful partnerships and positive outcomes...

  • Office Manager

    4 months ago


    Milton, Australia CGC Recruitment Full time

    Successful commercial builder with 20+ years of history in Brisbane - Energetic, vibrant office with extremely low staff turnover - PA, Marketing, Submissions, Accounts, Admin, HR **The Company**: QLD commercial builder, with 20+ years of history in the state, they specialise in the construction of buildings in the commercial, health, industrial, education,...