Administration Officer

3 weeks ago

Concord, Australia Icon Holdings Services Full time

**Administration Officer / Medical Receptionist - Icon Cancer Centre Concord**

We’re looking for a new Medical Administration Officer at our Radiation Oncology Cancer Treatment Centre in Concord
- Medical Administration Role within a **Friendly and Supportive Team**:

- Competitive Remuneration and an Opportunity to **Make a Real Difference for our Radiation Oncology **Patients and Families
- **Permanent, Full-Time Position (38hrs p/w)**, Concord Repatriation General Hospital, Hospital Road, Concord NSW 2139

Centre Hours: 8am - 5pm, Monday - Friday

**About Icon**

“Opportunities come at Icon that you don't get at other places. It also means there are endless professional development opportunities with different projects. Open your mind - see what possibilities are out there in Icon.”
- Georgina Whelan - Site Manager, Icon Cancer Centre_

Icon Group is Australia’s largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

We bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally. This care is delivered by a strong, experienced and passionate multidisciplinary team.

Patients are at the heart of everything we do. Our care is truly end-to-end. Our growth is fast. Our technology is cutting edge. And our social impact is global.

**Here’s why our people choose us**:

- **Purpose, at Pace**:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.
- **Impact, at Scale**:We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.
- **Connection, at Heart**:Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.
- **Opportunity, at Hand**:We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.

**About the Role**:
We have a new opportunity for a Medical Administration Officer to join the team at our Icon Cancer Care Centre Concord. This is a permanent, full-time role providing administration, secretarial and reception support for the radiation oncology unit. You will be responsible for ensuring accurate appointments are booked, patients are billed correctly, and paperwork processed accurately and in a timely fashion. This role will report to the Administration Manager, working weekday shifts within our standard daytime business hours.

**Key Responsibilities**:

- Welcoming patients, collecting and entering personal details
- Scheduling appointments
- Answering telephone calls and responding to enquiries
- Entering and processing patient billing (Private Health and Medicare)
- Monitoring and assessing the administration care path of all patients
- Maintaining and managing patient information
- Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities
- Modelling and promoting Icon's vision and values.

***

**What we are hoping you bring to the role**:

- High attention to detail
- Experience in a similar role in a day hospital setting desirable.
- Experience with Medicare, DVA and Private Health Insurance desirable.
- Excellent organisational and time management skills
- Ability to communicate with clarity both verbally (face-to-face and telephone) and written
- Ability to use computer systems - competence required in Word and Excel
- Delivery of excellent client service (to internal and/or external clients)
- Possessing basic knowledge of medical terminology

**A few of our benefits**
- Company-wide rewards, recognition and benefits portal
- Structured professional development program
- Access to novated lease options via our partner RemServ
- Access to paid parental leave
- Access to clinical and non-clinical education programs
- Employee Assistance Program

**Excited to join us?**

***
At
**Icon**, build relationships that matter.
**At Icon, You Can**.

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