Home Lending Specialist

2 weeks ago


Perth, Australia Bankwest Full time

You're a passionate customer service specialist looking for the next challenge
- We are a customer and community focused network of branch colleagues
- Together we can provide brilliant experiences that matter

An exciting opportunity has arisen for a Home Loan Specialist to join our fast paced Wanneroo Branch on a full time basis

Do work that matters

As our Home Loan Specialist, you will be responsible for providing exceptional customer service through initiating needs-based conversations across all products and services including home loans. You will do this by:

- Holding needs based conversations with our customers, building genuine long-lasting relationships
- Providing efficient, accurate and quality solutions across all customer segments
- Resolving customer issues and complaints in a timely and professional manner
- Proactively retaining customers through conversations via outbound calling initiatives
- Participating in community engagement and business development events

We’re interested in hearing from people who have:

- Experience and skill set in lending is desirable, but not essential
- The ability to work autonomously and keep up within a fast paced and ever changing environment
- Strategic business development experience with proven experience in growing a portfolio
- Prior experience identifying customer needs and referring opportunities
- Sound knowledge of competitor products and services

If this sounds like you, click 'Apply'

Sidekick

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Advertising End Date: 18/01/2023


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