Customer Service Officer

3 months ago

Forest Lake, Australia Bank of Queensland Full time

**About the Role**
- Seeking passionate Customer Service Officer to join the BOQ team
- Flexible workplace & Collaborative Team - Owner Managed Branch Forest Lake Based
- Full-time or Part-time Options Available

As the Customer Service Officer, you will be the ‘face’ of the Bank within the Branch, providing exceptional customer service to your customer network. You will enjoy developing and maintaining strong relationships with our internal and external customers, by providing advice and information on BOQ’s products and services

Day to day your key responsibilities will consist of:

- Teller duties including general enquiries, account opening/closing, deposits, withdrawals
- Floor walking and initiating quality conversations with customers
- Inbound and outbound calling to maintain and build customer relationships
- Daily maintenance of the ATM
- Cash management - ATM Services, Travelex
- Stationery orders
- Strong focus on compliance

**About you**
As an experienced Customer Service Officer with outstanding customer service and excellent communication skills, you will thrive in this environment, by demonstrating:

- Previous customer service experience, preferably from the banking industry
- Contributor to a collaborative team environment
- Willingness to go above and beyond for your customers and colleagues
- Driven to take a personalised approach with every customer interaction
- "Can do" approach to all aspects of your role
- Ability to learn and confidently use a number of technical financial systems

This is a fantastic opportunity to develop your career in banking, meet new people and join a motivated team of professionals.
**About Us**
With its origins dating back to 1874 BOQ is a regional bank with national presence. We are a true alternative to the major banks
**Our Perks**
- BUPA Corporate Plan
- Discounted financial products
- Employee Assistance Program (EAP)

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ03492

  • Customer Service Representative

    1 week ago

    Forest Lake, Queensland, Australia Coles Full time

    About the RoleWe're looking for a skilled and enthusiastic individual to join our Checkouts and Assisted Checkouts team at Coles Supermarkets. As a key member of our team, you'll be responsible for providing exceptional customer service, processing payments, and maintaining a high level of accuracy and efficiency in our checkout lanes.About YouTo succeed in...

  • Customer Service Officer

    3 months ago

    Bibra Lake, Australia Lotus People Full time

    Customer Service Officer - Temporary to Permanent - Bibra Lake - Circa $33 p/h + Super - Immediate Start Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!) in Bibra...

  • Customer Service Administration Officer

    3 days ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    {"title": "Customer Service Administration Officer", "description": "Customer Service Administration OfficerAre you passionate about delivering exceptional customer service and administration support?O'Brien Glass Industries Limited is seeking a highly skilled and motivated Customer Service Administration Officer to join our team.Key Responsibilities:Provide...

  • Customer Service Administration Officer

    3 days ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    {"title": "Customer Service Administration Officer", "description": "Customer Service Administration OfficerAre you passionate about delivering exceptional customer service and administration support? We are seeking a highly skilled and motivated individual to join our team as a Customer Service Administration Officer.This exciting opportunity will see you...

  • Customer Service Administration Officer

    1 day ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    Customer Service Administration OfficerWe are seeking a highly skilled and motivated Customer Service Administration Officer to join our team at O'Brien Glass Industries Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our customers and internal...

  • Csr (Customer Service Representative) Convenience

    3 months ago

    Forest Lake, Australia FoodWorks Forest Lake Full time

    We’re looking for a Customer Service Representative. With a focus on great customer experiences, you’ll ensure the store is always clean, stocked and welcoming. This is an amazing opportunity to join and work for FoodWorks Express Forest Lake, Australian independent retailer. - A commitment to providing great customer experiences by working with...

  • Customer Service and Sales Officer

    4 months ago

    Frenchs Forest, Australia Optimal Recruitment Full time

    Opportunities for career development and growth - Supportive, collaborative team - Great location in Frenchs Forest Our client is an award-winning, family-owned company looking for a highly motivated and enthusiastic Customer Service Officer to join their supportive team. You will be an integral part of the team and will be responsible for providing...

  • Customer Service Administration Officer

    2 weeks ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    About O'Brien Glass Industries LimitedWe are a leading glass specialist operating in 35 countries, serving over 300,000 customers annually. Our commitment to customer satisfaction and community involvement drives our success.The RoleWe are seeking a highly skilled Customer Service Administration Officer to join our team. As the first point of contact for our...

  • Technical Customer Service Officer

    1 month ago

    Frenchs Forest, Australia Optimal Recruitment Full time

    Parking available as well as excellent public transport options - Reward and recognition program - Professional development and career growth opportunities - Professional development and career growth opportunities - A collaborative and positive work environment and a team passionate about the energy-efficiency and sustainability industry. - New Modern...

  • Retail Customer Service Officer

    3 months ago

    Bibra Lake, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...

  • Customer Service Administration Officer

    2 weeks ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Officer to join our team at O'Brien Glass Industries Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesCustomer Service: Be the first...

  • Customer Service Administration Officer

    2 weeks ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Officer to join our team at O'Brien Glass Industries Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesCustomer Service: Be the first...

  • Customer Service Administration Officer

    2 weeks ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Officer to join our team at O'Brien Glass Industries Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our clients.Key ResponsibilitiesCustomer Service: Be the first...

  • Customer Service Administration Officer

    2 weeks ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    About O'Brien Glass Industries LimitedO'Brien Glass Industries Limited is a leading glass specialist operating in 35 countries, serving over 300,000 customers annually. We are committed to delivering exceptional customer service and creating a work environment where employees can thrive.Job SummaryWe are seeking a highly skilled Customer Service...

  • Maintenance Officer/gardener

    3 months ago

    Forest Lake, Australia Lendlease Full time

    The Business With 76+ villages and 17,000 residents nationally, Keyton (formerly known as Lendlease Retirement Living), is one of Australia's leading owners and operators of retirement living communities. Leveraging over 30 years of experience, our teams work across the country in a variety of departments and business units who all have one thing in common:...

  • Customer Service Administration Officer

    3 days ago

    Forest Hill, Australia O'Brien Glass Industries Limited Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Administration Officer to join our team at O'Brien Glass Industries Limited. As a key member of our customer service team, you will be responsible for providing exceptional customer service and administrative support to our customers and internal stakeholders.Key...

  • Customer Service

    4 months ago

    Bibra Lake, Australia Frontline Human Resources Full time

    **Customer Services Officer** **Frontline Human Resources** a privately own company established in 2001 and has a legacy of creating opportunities for companies and workers. Australian owned and operated, FHR has branches in Perth, Victoria, New South Wales, South Australia and Queensland. With remote teams and a huge database of contingent workers, we have...

  • Customer Services Officer

    3 months ago

    Bibra Lake, Australia Sika Full time

    **Company Description** Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000...

  • Customer Services Officer

    4 months ago

    Bibra Lake, Australia Sika Full time

    Our goals - Your path Answer all incoming telephone calls promptly.Input Telephone, Faxed or Emailed orders directly into the system.Assist customers with pricing enquiries, stock availability, forecasting and forward orders.Liaise with freight providers for delivery status on orders and proof of delivery (POD’s).Liaise with Branch Logistics regarding...

  • Customer Service Officer

    3 months ago

    Lake Haven, Australia St.George Full time

    **Join a supportive team in our Lake Haven Branch**: - **Permanent Part Time role, 20 hours per week**: - **Customer service role working with the local community** **How will I help?** First up - you'll be one of the friendly faces of St. George in our Cessnock branch. We want to help all of our customers with all of their banking. Not just because...