Retail Customer Service Officer

7 months ago


Bibra Lake, Australia Australia Post Full time

**Help us deliver like never before**

Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.

**About the opportunity**

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

Role details:

- Full-time permanent opportunity
- 12-month fixed term contract
- Monday - Friday | 8:45am - 17:00pm
- $26.42 increases $28.24 after 12 weeks + 12% superannuation
- Must travel on occasions between the following suburbs**:Fremantle, Kwinana & Bibra Lake**:

- Post perks Access hundreds of discounts and benefits ranging from discounts on selected Apple products to great deals on hire cars and travel insurance

**You'll be**:

- Performing customer sales and service transactions with customers
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS)
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities
- Assisting customers with mail lodgements and associate costs
- Building rewarding relationships with customers by understanding their needs
- Assisting with administrative duties such as stocktaking and record maintenance

**About you**

You’re friendly, enthusiastic and reliable and you love working in a team environment. You’re ready to put the customer at the centre of everything you do to help make a difference in the community. You'll also need to:

- Have experience in customer service and/or cash handling
- Be fit to lift up to 16kgs of mail regularly and stand for your shift

**How we'll deliver for you**:

- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**We’re delivering together**

At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.



  • Bibra Lake, Australia Australia Post Full time

    **Help us deliver like never before** Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride. **About the...


  • Bibra Lake, Australia 11 Recruitment Parent Full time

    Supportive and nurturing team with high staff retention - Opportunity for career advancement - Bibra Lake location with free on-site parking Our client is seeking a **Customer Service Officer** to provide exceptional customer service to their domestic and international clients. You will be the first point of contact for enquiries and orders. This position...


  • Bibra Lake, Australia Lotus People Full time

    Customer Service Officer - Temporary to Permanent - Bibra Lake - Circa $33 p/h + Super - Immediate Start Are you a customer service superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!) in Bibra...


  • Bibra Lake, Australia Top Cut Foods Full time

    **Top Cut Foods** is one of Australia’s leading meat suppliers, with several locations across Australia & Asia. We supply a wide variety of protein products to large hotel chains, well-renowned restaurants, caterers and sporting stadiums. A permanent part-time position has now become available for an exceptional Customer Service Officer to join our dynamic...

  • Customer Service

    7 months ago


    Bibra Lake, Australia Frontline Human Resources Full time

    **Customer Services Officer** **Frontline Human Resources** a privately own company established in 2001 and has a legacy of creating opportunities for companies and workers. Australian owned and operated, FHR has branches in Perth, Victoria, New South Wales, South Australia and Queensland. With remote teams and a huge database of contingent workers, we have...


  • Bibra Lake, Australia Sika Full time

    **Company Description** Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000...


  • Bibra Lake, Australia Redox Full time

    **The Company** Redox is a ASX listed, leading raw material and ingredients distributor with 16 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 400 staff and sales totalling $1.26B last financial year, we bring the best products from around the world to clients in over 170 unique...


  • Bibra Lake, Australia Redox Full time

    **The Company** Redox is a leading raw material and ingredients distributor with 11 regional offices throughout Australia, New Zealand, Malaysia, and United States of America. Established in 1965 with more than 370 staff and sales more than one billion dollars last financial year. Redox brings the best products from around the world to clients in over 140...


  • Bibra Lake, Australia Diplomatik Full time

    Diplomatik is currently looking for an experienced and motivated Service Coordinator for one of our respected clients in Bibra Lake. This role on a permanent basis and an immediate start. The role will see you complete a variety of duties and not limited to: - Liaises with the WA Operations Manager and State Manager in relation to the overall Service,...


  • Bibra Lake, Australia BlueScope Full time

    BlueScope is an Australian-born, global success story, spanning 18 countries, with a team of over 15,000 people. We’re driven by innovation and are proud that the technologies in our products and brands, like COLORBOND® steel, inspire and protect everything from hospitals and bridges to stadiums and homes. **The Opportunity** Come and discover the...


  • Bibra Lake, Australia Bunnings Full time

    At Bunnings, you’ll make a positive difference to our business and beyond. Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand and a major supplier to project builders, commercial tradespeople and the housing industry. Operating from a network of stores, trade centres, frame and truss sites, and online,...

  • Sales Merchandiser

    7 months ago


    Bibra Lake, Australia Retail Dynamics Full time

    We are a long-established Merchandising Company (24 years), who service Bunnings stores nationwide. We are currently looking for a Casual Merchandiser or an ABN holder. An exciting opportunity has arisen for an energetic self-starter to join our Dynamic **WA T**eam who will service our valued customers across the **BIBRA LAKES AREA **for around 15 to 20+...


  • Bibra Lake, Australia Cleanaway Full time

    Vacancy no: 520515 Work type: Casual **Location**: Bibra Lake WA Australia Categories: Administration, Customer Service


  • Bibra Lake, Australia Sika Full time

    **Company Description** Sika Australia Pty Ltd is a well-established industry leader in the manufacturing of construction chemicals servicing Construction, Industry, Marine & Mining divisions across Australia. We are a Global Organization with subsidiaries in over 100 countries around the world, we manufacture in over 400 factories with over 33,000...

  • Customer Sales

    3 months ago


    Bibra Lake, Australia Repco Full time

    Customer service role, creating moments that matter for Repco customers. After market auto products in a retail & trade environment._ **Customer Sales & Service** Repco is a leader in the automotive aftermarket parts market and is one of the most widely recognised brands in Australia and New Zealand. Our brand stands for quality, expertise and knowledge,...


  • Bibra Lake, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...

  • Accounts Officer

    5 days ago


    Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with an exciting innovative group! - Employee rewards program - Vibrant team environment & supportive management **Join the CarPlace Revolution!** **Are you ready to be part of something groundbreaking?** We’re not your average car buying experience - we’re here to revolutionise the industry and redefine the customer...


  • Bibra Lake, Australia Floors of Distinction Full time

    W E A R E H I R I N G We are looking for one fantastic personality (possibly two) to join our showroom team. Job type is casual/part-time suitable around uni hours with a guarantee of at least 15 hours per week. Hours are 9.30-5.00pm Monday -Friday (negotiable) and 9.30-1.00pm Saturdays. Daily tasks and responsibilities include; - Assist customers in the...


  • Bibra Lake, Australia Woolworths Full time

    **Customer Service Team Member**: Be it the checkout or customer service desk, you’re all about going the extra mile to serve our customers. As part of this role, you may be required to collect trolleys from around the store, the connecting car park and surrounding areas. Rotation in all areas is a team effort, from customer queries to scanning groceries,...


  • Bibra Lake, Australia Autoleague Full time

    Fantastic career opportunity with a leading automotive group! - No need to be a car expert, we have to the tools to train you! - Vibrant team environment & supportive management **Join the CarPlace Revolution!** **Are you ready to be part of something groundbreaking?** We’re not your average car buying experience - we’re here to revolutionise the...