Compliance/investigation Officer

1 week ago

Canberra, Australia NDIS Quality and Safeguards Commission Full time

NDIS Quality and Safeguards Commission 1

**Job Reference Number **144_04/24

**Position Title**
Compliance/Investigation Officer (Serious Non

Compliance and Regulatory Response)

**Classification **APS 5

**Status **Fulltime, Ongoing and Non-ongoing

**Salary Range **$84,927 - $90,696

**Number of Vacancies **Multiple

**Division** Regulatory Operations

**Branch **Compliance and Enforcement Branch

**Section**

Regulatory Response and Serious Non Compliance,

Complex Regulatory Response and Compliance

Monitoring

**Location**

Adelaide SA, Brisbane QLD, Canberra ACT, Darwin NT,

Hobart TAS, Melbourne VIC, Penrith NSW, Parramatta

NSW, Perth WA

**Contact Person **Russ McCarthy

**Contact Phone Number **0436 928 591

**Date Applications Open **30 April 2024

**Date Application Close **14 May 2024

**Do you want to make a real contribution to improving the safety and quality**
**of disability services in Australia?**
Whether you are a regulatory professional looking to use your knowledge and experience to
support regulatory actions, or are interested in ensuring compliance within the NDIS sector,
the NDIS Quality and Safeguards Commission (the NDIS Commission) has a role for you.

**Who we are?**
The NDIS Commission is an independent agency established to improve the quality and
safety of NDIS supports and services.

NDIS Quality and Safeguards Commission 2

We are working with NDIS participants, service providers, workers and the community to so
participants can access services and supports that promote choice, control and dignity.

**What we do?**
The NDIS Commission is the national regulatory authority responsible for upholding the
rights of people with disability accessing the National Disability Insurance Scheme (NDIS).
We make sure the supports and services participants use to live the life they want, are safe
and offered to the highest possible quality.

The NDIS Commission regulates NDIS providers and monitors compliance with the
NDIS Code of Conduct and NDIS Practice Standards by assessing incidents that occur in the
provision of NDIS services, conducting investigations and undertaking compliance and
enforcement actions.

The NDIS Commission collaborates with state and territory governments, the National
Disability Insurance Agency and other Commonwealth regulatory bodies, such as the
Australian Competition and Consumer Commission, to share information and improve the
quality and safety of NDIS services.

**Our people and culture**
The NDIS Commission offers a flexible, safe and inclusive workplace with competitive
employment conditions.

A career at the NDIS Commission offers:

- a respectful, inclusive and safe workplace where you are supported to perform at

your best
- opportunities to join staff-led employee diversity and inclusion networks, including

Disability and Carers, First Nations, LGBTQIA+, Cultural and Linguistically Diverse
(CALD) and Young Professionals
- attractive remuneration package including 15.4% employer superannuation

contributions
- Offices in every capital city with support for part time work and working from

home or remotely
- exciting and fulfilling work contributing to improving the lives of people with

disability
- the opportunity to work with visionary and experienced leaders who encourage

and support you to achieve your career ambitions.
**The Opportunity**
The NDIS Commission’s Regulatory Operations Division is seeking highly motivated and
talented problem solvers to contribute to compliance activities that impact the regulatory
actions of the NDIS Commission. This is a unique and exciting opportunity to contribute to
regulatory actions that will ultimately have a positive impact on the lives of NDIS
participants across Australia. You will be part of a dynamic and supportive team that

NDIS Quality and Safeguards Commission 3

develops and implements cutting-edge problem-solving methodologies to tackle complex
Assessment Team within the Regulatory Operations Division.

**The Regulatory Operations Division**
The Regulatory Operations Division oversees regulatory and compliance operations,
including incident response, compliance monitoring and investigations. It is responsible for
the approval of providers, suitability assessments and manages the national Worker
Screening database. It uses a range of compliance and enforcement tools to support quality
services and safeguarding of participants. It manages key stakeholder interactions with
other regulators, enforcement and government agencies. It contributes to the development
of regulatory practice and policy, strategic initiatives, and regulatory campaigns.

**Compliance and Enforcement Branch**
The Compliance and Enforcement Branch is responsible for delivery of compliance
monitoring and enforcement of providers and workers in the NDIS. It applies a risk
- responsive approach to its regulatory activities using proactive and reactive leavers to
ensure compliance, quality providers and workers and safeguarding

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