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Salesforce Functional Consultant

2 months ago

Richmond, Australia REA Group Full time

Salesforce Functional Consultant
- Join a collaborative team and see your impact on essential work that underpins key functions in our business
- We are certified carbon neutral and committed to reducing our impact on the environment.
- We have long-term partnerships with charities working to address homelessness.

We're REA

REA Group

is not your average digital business. From humble beginnings in a garage in Melbourne’s east in 1995, we have grown into a leading global digital business, specialising in property.

With bold and ambitious goals, we are changing the way the world experiences property. No matter where you're at on your property journey, we're here to help with every step - whether that's finding or financing your next home.

Our people are the key to our success. At the heart of everything we do, is a thriving culture centred around high performance and care. We are purpose driven and collaborative, which drives innovation and our ability to make a real impact. As such, we’re proud to be named in Australia’s “Top 5” Best Workplaces two years in a row, as well as being recognised as a Best Workplace for Women.

Where the team fits in

The Customer 360 tribe manages the platform and data that powers the best customer experiences. This tribe is on a mission to provide a high quality 360-degree view of our customers to enable delivery of superior value to them. The tribe is accountable for different customer experiences like onboarding, contract management, managing agency and profile information while supporting sales flows. This tribe is also Data owner and publishes foundational dataset making it easily accessible to draw insights and decisions. You will be working with Salesforce squad in the tribe and have a focus on the development of our Salesforce ecosystem to provide enhanced Sales capabilities to our Australian businesses.

What the role is all about
- Participate in sessions with our internal customers and other team members to understand Business Requirements and Business Processes Analysis.
- Work closely with the Senior Functional Consultants to ensure solutions are fit for purpose and utilise Salesforce out of the box capabilities as a preference over custom code solutions
- Use your expertise in CPQ domain to lead solution designs.
- Analyse data and execute data migration strategies and mapping.
- Supporting discovery activities by collaborating with PMs, BAs and Tech Leads.
- Assist Delivery Lead to manage delivery plans with estimates and outcomes, time frames and change management processes.
- Champion the benefits of the Salesforce platform in the context of the business environment.
- Provide training to end users and colleagues as needed.
- Share experience and knowledge with colleagues, enabling others to learn and grow

Who we’re looking for
- Experience as a Functional Consultant or equivalent role on the Salesforce platform in med-large (>300 users) environment with multiple integrations.
- Specialist skills in CPQ with an ability to lead optimal solution designs.
- Practical knowledge of agile software delivery methodologies
- Able to communicate and collaborate effectively with a range of stakeholders.
- Intermediate Salesforce Platform knowledge with multiple clouds
- Developed understanding of web technologies and complex systems
- The ability to look at tricky situations through a solutions-focused lens
- Someone who can work productively in a fast paced and agile environment
- Advanced skills in designing and implementing solutions that scale and perform for millions of users.
- Excellent written and verbal communication skills, including the ability to run workshops
- Experience in Salesforce projects using broad range of agile methodologies and in a variety of settings, including distributed teams.

The REA experience

The physical, mental, emotional and financial health of our people is something we’ll never stop caring about. This is a place to learn and grow. We’re committed to your development - both professionally and personally. Your experience with us is something we take seriously.

We offer:

- A hybrid and flexible approach to working
- Flexible parental leave offering for primary and secondary carers
- Programs to support mental, emotional, financial and physical health & wellbeing
- Our Because We Care program offers employees volunteering leave, community grants, matched payroll giving and our Community Café donates 100% of revenue to charity.
- Hack Days so you can bring your big ideas to life
- Performance recognition programs because hard work should never go unnoticed

Our commitment to Diversity, Equity, and Inclusion

We are committed to providing a working environment that embraces and values diversity, equity and inclusion. We believe teams with diverse ideas and experiences are more creative, more effective and fuel disruptive thinking - be it cultural and ethnic backgrounds, gender identity, disability, age, sexual orien