Housing Consultant

3 weeks ago

Greater Adelaide SA, Australia Essential HR Full time

Be part of a successful, values driven organisation
- Offering a competitive salary plus commission
- Located in our Southern Display Homes

**Why join the Fairmont team**
The Fairmont Housing Group is one of SA’s largest and most successful residential housing and development companies. As an integrated land development and residential housing group, the Fairmont Group has built more than 35,000 homes for more than 57 years in South Australia.
**Build** a rewarding career,
**united** within a healthy work environment. Feel supported, valued, and
**inspired**, ready to have fun.
**Learn,** continuously evolve, and be empowered to fulfil your goals.
**Tenacious** and determined to deliver for our customers, our people, and the group.

**We’re Built For Life**

**What we offer**
- A competitive remuneration package (retainer + commission)
- Employee Assistance Program
- Reward & Recognition Program
- 3 wellbeing days provided annually in addition to standard leave
- A thriving workplace culture focussed on a core values framework

**Role overview**:
The Housing Consultant’s role is to help facilitate the client’s journey from initial enquiry to final contract, providing advice and expertise on all aspects of building (including product design/costs/planning and the Fairmont build process).

**Main responsibilities**:

- Ensure a deep knowledge of the Fairmont building journey, Signature range, and applicable options to personalise the home.
- Work with clients in ensuring the integration of finance and land to present the complete solution.
- Provide support to clients post contract signing to minimise delays and cancellations.
- Develop and deliver lead generation and contract sales targets.
- Develop strong relationships with Homeward Finance to assist clients with pre-approval / savings plans / to unlock financial capacity to convert.
- Work collaboratively and contribute to the growth of ideas and innovations within the Fairmont team.
- Maintain communication channels and standards of professionalism to ensure a positive customer experience.
- Support administration with the processing and workflow of clients.

**What you will bring**:

- Be highly motivated and skilled demonstrating consistently strong performance by meeting expected targets.
- Excellence in providing customer service, to ensure a customer is satisfied with Fairmont’s product and service.
- Exceptional organisational skills, able to stay focused on different tasks, and meet deadlines.
- Superior negotiation skills with the ability to reach an agreement that's acceptable to both the customer and Builder.
- Genuine enthusiasm and excitement for the housing industry, design, and a passion for helping and talking to people.
- Proven sales ability.
- Completed studies in design and / or construction are desirable (including real estate licence).
- Current driver's licence and a car.

**To Apply**:
**Application Process**:

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