Voice Network/adminsitrator

3 weeks ago

Macquarie Park, Australia Metcash Full time

We are seeking a **Voice Network / Administrator** who will work in conjunction with several other roles that bolster the skills, knowledge, and capacity for Metcash IT to deliver a greater level of Voice and Mobile services with both the existing tool set and any future tool sets. The role will include all aspects of Voice and Mobile device administration providing support to two teams within Cloud Operations with the lead team being Datacentre and Voice Services.

**What you’ll do**
- Participate in day to day management of the Voice platforms, Fixed, Web and Mobile including associated remediation, reporting and vendor liaison
- Implementing improvements to and participating in incident response design and response activities as they related to voice services
- Operational Administration of the Voice and Mobile device technology & services including financial process (PO's, invoices, cost allocation)
- Operational Administration of the Network, including switching and WiFi

**What you’ll bring**
- Technical diagnostics and resolution skills
- Customer Support or Administration related role - Telecommunications industry experience preferred
- Experience in IT support processes
- Experience with Voice Administration technologies (Mitel) a bonus.
- Experience in Operational Management of Data Networks (SDWan, Cisco switching)

**What we can offer you**
- Hybrid working - flexibility is in our DNA
- An extra week of annual leave after your first year as part of our Fifth Week program, and the opportunity to purchase annual leave to help you recharge.
- Career opportunities, your personal development is important to us

We’re all about celebrating success, and we’re proud to be a WGEA Employer of Choice for Gender Equality, an accredited FlexReady workplace and a Gold Standard Mental Health First Aid skilled workplace.

At Metcash, we’re the power behind an independent Australia. For almost 100 years we’ve been proudly supporting local, family-owned businesses - sticking up for the little guys and helping them become the best stores in town. Today we’re Australia and New Zealand’s leading independent retail partner and wholesaler in the food, liquor and hardware sectors. And while we may be large, we’ll always be locals at heart.

So, roll up your sleeves and bring your best self to work, and we’ll give you the support you need to develop a rewarding career and make your mark on the future of retail.

**Make your Mark**

**#LN-SO1**

**#INSO

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