Guest Services Officer

2 weeks ago

Daylesford, Australia Belgravia Health & Leisure Group Pty Ltd Full time

**VIC, Daylesford Holiday Park - Daylesford 3460**
- Flexible Working Conditions
- Unique Business Development Opportunity
- Be part of a dynamic and growing team

**An exciting opportunity to work at a holiday park in the Spa capital of Australia. Known for its natural mineral springs, Daylesford is at the foothills of the Great Diving Range.**

**The Site**

A spacious tranquil park surrounded by trees and only a short walk from the beautiful town of Daylesford - the spa capital of Australia.

This is a stunning pet and family-friendly park offers a variety of accommodation with glamping, cabins, powered and unpowered sites along with amenity blocks, Kitchen, Playground and pop up cinema.

**The Role**

Reporting to the Park Manager, this role involves delivering exceptional service to our guests - face to face and over the phone - as well as assisting with administrative and cleaning tasks.

You will be friendly, enthusiastic and available to work Tuesdays and Wednesdays each week. Essential You will have Holiday Park experience, particularly with the RMS booking system.

You will bring to the role:

- Fantastic customer service;
- Professional and personable telephone manner;
- Experience with computerised booking systems and good computer skills;
- Experience handling cash and EFTPOS transactions;
- Flexible attitude to hours, including availability on weekends and at short notice.
- Ensure the cleaning is completed in a timely manner
- Ability to work in a team environment

ESSENTIAL:

- First Aid Level 2 - We can train you.
- Current CPR - We can train you.
- National Police Check clearance upon onboarding
- Working with Children's Check NSW or equivalent

DESIRABLE:

- ** RMS 9+**(Online Reservation System) experience**:

- Experience in a similar role

We can provide regular work for the right person; a stimulating and challenging work environment and Hospitality Award pay and conditions.

**The Company**

**BelgraviaPRO**is a management services company specialising in the operation of tourism properties, from campgrounds to large-scale tourist parks, we are also offering Park Manager training through the company’s very successful RTO.

Park management presents exciting, flexible and highly rewarding careers.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.

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