Relationship Manager

4 days ago

Brisbane, Australia Computershare Full time

**We give you a world of potential**

We have excellent opportunity to join our Computershare Investor Services (CIS) team. This is an ideal role for someone looking to build on their stakeholder engagement skills as well as form strong relationships with both internal and external customers.

**A role you will love**

Based in our Brisbane City office, the Relationship Manager is a key member of the Client Relations team. You will work closely with the General Manager to provide excellent service in order to protect and advance Computershare’s commercial interests and business performance in terms of finance, efficiency, and quality through superior client satisfaction outcomes.

Additionally, the role will also require you to proactively pursue new revenue, enterprise leads, open doors and onboard new customers. Your focus will be to sell our registry services to listed companies, unlisted and new listings, i.e. IPOs/M&As. Further, you will support an enterprise approach to new business.

Essential to your success in this role will be your market presence, established and sound networks and relationships.

**Some of your key responsibilities will include**:

- Manage and develop the ongoing business relationships between CIS and existing clients by ensuring that client needs are met through responsive high quality service delivery
- Protect and advance Computershare’s commercial interests and thereby making a positive contribution business performance in terms of finance, efficiency, quality, and client satisfaction outcomes
- Identify, develop and win new business opportunities by building and developing a sales pipeline
- Manage sales opportunities from prospecting to close
- Foster engagement with intermediaries such as investment banks, lawyer's and brokers.

**What will you bring to the role?**

Critical to your success in this role, will be strong client’s customer service experience, the Relationship Manager provides ongoing day to day specialist support as well as project management services to their clients.

**Other key skills required include**:

- Experience in working with a high portfolio of clients
- High attention to detail
- A proven ability to multitask and prioritise
- Advanced written and verbal communication skills to respond to queries which will range in complexity
- Knowledge of financial services market / industry is preferred.
- Successful track record selling to the listed market or financial services market
- Proven industry networks, including C-suite professionals and intermediaries
- Demonstrated experience in developing and executing proposals
- Exceptional relationship building and solutions-based selling skills
- Proven track record in creating and maintaining business relationships.

**A company to be proud of**

Computershare (ASX:CPU) is a world leader in financial administration with over 14,000 employees across 21 different countries delivering expertise to over 40,000 clients. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

**Rewards designed for you**

**Employee Share Plan.** Set aside salary to purchase shares in our company and you’ll increase your investment when you receive a generous company contribution towards additional shares.

**Health and Wellbeing.** Our health and wellbeing rewards can be tailored to support you and your family.

**Save for Your Future.** We will support you along your retirement savings journey.

**Paid time away from work.** Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

**Employee Discounts.** We’ve partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

**Extra Rewards.** From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

**A diverse and inclusive place to work**

We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes.

Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.

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