E-commerce Executive Melbourne, Australia Commercial

7 days ago

Melbourne, Australia Philip Morris International Full time

Are you ready to #MakeHistory?

At Philip Morris International (PMI), we’ve chosen to do something incredible.

We’re in the process of transforming our business and are looking for the brightest talent to be part of a revolutionary change with a global organisation that believes in employee development and career progression.

The scale of our transformation means we are effectively building a vast new business at pace to deliver on our commitments to deliver a smoke free future

We are seeking a strategic and motivated E-commerce Executive to join our dynamic Portfolio & Digital team. Reporting to the Manager Digital Marketing, your primary focus will be optimisation of e-commerce marketing strategies, analyzing customer data to maximise impact, and implementing strategies to improve customer engagement and retention across various channels.

This role will suit someone looking to grow their career in a global business that prioritises career development and has a passion for strategic audience segmentation.

Your impact:

- Optimise the e-commerce database, ensuring data accuracy and health
- Segment customer data and develop targeted digital campaigns to drive customer acquisition, retention, and dedication
- Implement automated workflows and processes to streamline customer communications and enhance efficiency
- Remain informed about industry trends and standard processes in ecommerce and customer experience management

About you:

- Undergraduate qualifications in Business/Commerce/Marketing/Digital
- FMCG / Retail or Consumer goods experience is highly advantageous
- Commercially astute and an excellent communicator with the ability to work with cross functional teams
- Proficiency in CRM software and Google Analytics
- Strong analytical skills with experience generating actionable insights

Please note, the internal position title is Digital Marketing Executive.

Inclusion and diversity are part of our DNA at Philip Morris Limited. Our priority is to attract, support and retain individuals - no matter their age, gender, religion, sexual orientation, or physical ability.

With huge change, comes huge opportunity. So, wherever you join us, you will enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

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