Current jobs related to Provider Engagement Team Leader - Newcastle - nib NZ

  • Provider Engagement Consultant

    5 days ago

    Newcastle, Australia nib health funds Full time

    Let’s talk about nib Thrive nib’s vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to...

  • Provider Engagement Consultant

    5 days ago

    Newcastle, Australia nib health funds Full time

    Let’s talk about nib Thrive nib’s vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to...

  • Team Leader

    7 days ago

    Newcastle, Australia Serbius Full time

    **Team Leader - Door-to-Door Sales** **Location**: Newcastle & the Hunter Region, NSW **Salary**: Base salary + generous performance bonuses + 15% of team profits Serbius is expanding, and we’re looking for an experienced and driven **Team Leader** to manage and inspire a team of five door-to-door sales representatives. This is a fantastic opportunity to...

  • Team Leader

    2 weeks ago

    Newcastle, New South Wales, Australia Sunnyfield Disability Services Full time

    Lead With Purpose at Sunnyfield: Make a Difference Every DayAre you a natural-born leader who loves empowering others, driving awesome outcomes, and making a real impact? Well, guess what? We've got the job for youWe're on the lookout for a passionate and dynamic Team Leader to join our vibrant Singleton Hub. Reporting to the Service Manager, you'll help...

  • Trade Team Leader

    3 days ago

    Newcastle, Australia BGIS Full time

    **The Role** As the **Trades Team Leader **, you will be responsible for the management of our internal trades team servicing our Residential Government Contract. You will work along side the Contract Manager to provide a strong service in maintenance. This role is based across the **Newcastle / Central Coast Region, NSW.** - Manage a team of trades staff...

  • Clinical Team Leader

    1 week ago

    Newcastle, New South Wales, Australia Southern NSW Local Health District Full time

    About the RoleSouthern NSW Local Health District is seeking a skilled Clinical Team Leader to oversee the efficient management of nursing staff and ensure effective care delivery. The successful candidate will lead nursing staff, foster collaboration between healthcare professionals, and maintain a safe working environment.As a key member of the team, the...

  • Children Program Team Leader

    1 week ago

    Newcastle, Australia Bricks 4 Kidz Full time

    **At BRICKS 4 KIDZ we provide Extraordinary Programs for Kids to Build Unique Creations and have BRICK-Loads of Fun using LEGO® Bricks!** We Are Hiring LEGO Instructors! Do you love LEGO and enjoy working with creative and happy kids? We are hiring AWESOME team leaders or assistant instructor to run our workshops! We are looking for outgoing and energetic...

  • Team Leader

    3 days ago

    Newcastle, Australia Brightside Recruitment Full time

    Available immediately - Large not for profit organisation - Small supportive team **Organisation**: Brightside Recruitment has partnered with an organisation that aim's to empower, connect and support those in need within the community through providing support coordination, research projects and community events. **Role**: You will be helping a team of...

  • Team Leader, Client Services

    6 days ago

    Newcastle, New South Wales, Australia University of Newcastle Full time

    Be challenged and imagine with usAs the Team Leader, Client Services, you will oversee the operation and delivery of high-quality client support services at our NUspace campus library, ensuring a seamless experience for students, researchers, educators, and the broader University community.You will lead a dedicated team to provide in-person and virtual...

  • Team Leader, Workers Compensation

    2 days ago

    Newcastle, Australia Haylo People Full time

    Lead a team of Case Manager, bringing your experience & passion - Work from home 3 days per week - $110,000 - $130,000 Package + Bonus + Company Benefits Join a well-established insurer that has seen significant growth within its claims service provider team. - Lead a team of Case Manager, bringing your experience & passion - Work from home 3 days per...

  • Team Leader, Client Services

    2 weeks ago

    Newcastle, New South Wales, Australia University of Newcastle Full time

    Be challenged and imagine with usAs the Team Leader, Client Services, you will oversee the operation and delivery of high-quality client support services at our NUspace campus library, ensuring a seamless experience for students, researchers, educators, and the broader University community.You will lead a dedicated team to provide in-person and virtual...

  • Team Leader

    3 weeks ago

    Newcastle, New South Wales, Australia Roman Health Pharmacy LLC Full time

    Our PurposeAt Xero, we're here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we're not only making life better for small business, we'll be building a stronger economy that can change the world.About the...

  • Mechanical Engineering Team Leader

    1 week ago

    Newcastle, New South Wales, Australia ClearCompany Full time

    About the RoleAs a Mechanical Engineering Team Leader at ClearCompany, you will be responsible for leading and overseeing a team of professional engineers and other staff in the Rail and Transit Systems division. Your primary objective will be to provide authority and technical guidance to team members and associated stakeholders, contributing to complex...

  • Team Leader

    2 weeks ago

    Newcastle, New South Wales, Australia WorkFocus Australia Full time

    Add expected salary to your profile for insightsJoin Australia's most awarded wellness and work provider and set your career path to successWe're currently looking for a talented Occupational Therapist, Physiotherapist, Exercise Physiologist or Rehab Counsellor to join our multidisciplinary team of allied health professionals as a Team Leader. The successful...

  • Community Engagement Coordinator

    2 days ago

    Newcastle, Australia GWG Recruitment Full time

    Government Organisation - Flexible Working Conditions - Comprehensive Benefits Package The Role GWG are currently partnering with an esteemed government entity looking to grow their communications capabilities. This role will sit within the Community Engagement division, supporting the senior communications leaders and diverse internal stakeholders with...

  • Team Leader

    4 weeks ago

    Newcastle, New South Wales, Australia ORS Group Full time

    The ORS Occupational Therapy team is expanding and we are seeking our next Team Leader to come on board in Maitland You will be joining a national team of 70+ Occupational Therapists in our NDIS division performing clinical services to participants aged 0-65 with various diagnoses and disability types.You and your team of clinicians will get to work with an...

  • Customer Service Team Leader

    5 days ago

    Newcastle, New South Wales, Australia University Of Newcastle Full time

    Be challenged and imagine with us As the Customer Service Team Leader, you'll play a key role in coordinating the day-to-day work of our Customer Service Officers and ensuring the delivery of high-quality, efficient service to our student residents.This is a hands-on role in a fast-paced environment, where your ability to stay calm under pressure and lead...

  • NSW Sales Team Leader

    3 weeks ago

    Newcastle, New South Wales, Australia Rebuild Relief Full time

    Sales Team Leader – NSW | Lead, Inspire & Grow with Rebuild ReliefAt Rebuild Relief, we are transforming the insurance claims industry with honesty, integrity, and exceptional service. We provide a FREE roof inspection and insurance claim management service to families impacted by hailstorms, making a real difference in their lives.As we continue to...

  • NSW Sales Team Leader

    2 weeks ago

    Newcastle, New South Wales, Australia Rebuild Relief Full time

    Sales Team Leader – NSW | Lead, Inspire & Grow with Rebuild ReliefAt Rebuild Relief, we are transforming the insurance claims industry with honesty, integrity, and exceptional service. We provide a FREE roof inspection and insurance claim management service to families impacted by hailstorms, making a real difference in their lives.As we continue to...

  • NSW Sales Team Leader

    3 weeks ago

    Newcastle, New South Wales, Australia Rebuildrelief Full time

    Join to apply for the NSW Sales Team Leader role at Rebuild ReliefSales Team Leader – NSW | Lead, Inspire & Grow with Rebuild ReliefAt Rebuild Relief, we are transforming the insurance claims industry with honesty, integrity, and exceptional service. We provide a FREE roof inspection and insurance claim management service to families impacted by...

Provider Engagement Team Leader

1 month ago

Newcastle, Australia nib NZ Full time

Let’s talk about nib Thrive

nib’s vision is better health and wellbeing for all Australians. We know there are few greater opportunities for us to have a meaningful social impact than in keeping people healthy, and now, in supporting people with disabilities. We plan to do this through innovative, human and digital solutions to make a difference to people who seek convenience, accessibility and inclusion.

nib Thrive is the National Disability Insurance Scheme (NDIS) business for the nib Group. In November 2022, nib acquired its first registered NDIS Plan Manager, since then we have continued to grow. We are now House of Brands who all operate as part of the nib Thrive family. nib Thrive currently supports more than 39,000 NDIS participants and is on track to reach its goal of supporting at least 50,000 participants by FY25. nib Thrive is currently one of the top three largest plan managers in Australia.

Let’s talk about diversity, equity and inclusion

Let’s talk about this role - 6 month contract.

As the Provider Engagement Team Leader within the Participant Experience Business Unit, your primary focus is leading and inspiring a high-performing team to deliver exceptional, personalised support to providers and stakeholders throughout their journey with nib Thrive.

This role emphasises fostering a culture of quality, performance, and growth while building and sustaining strong relationships with NDIS service providers and stakeholders. You'll empower your team to drive improvements in processes, technology, and relationships, ensuring a leading service experience for participants and providers alike.- Leveraging technology to enhance inclusivity and accessibility- Provide leadership and coaching to your team- Serve as an escalation point to resolve issues effectively- Drive impactful change and help shape a superior provider and participant experience
- Let’s talk about you
- You excel at building and maintaining meaningful relationships with providers and external stakeholders. A strong background in complaints resolution or de-escalation will be invaluable as you lead and support your team of Provider Engagement Consultants to achieve success.- Demonstrated strong leadership skills & experience in an operations or call center environment- Strong stakeholder relationship management skills- Demonstrated ability to deliver results in a fast paced, evolving environment- Conflict resolution and de-escalation experience in a call center environment
- Let’s talk about working at nib
- Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. Our Hubs are purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.

Other benefits to support you at work (and play)- Monthly working from home allowance, to support our hybrid working environment- The opportunity to give back to the community through paid leave for volunteering through nib Foundation- Support _your better health _- whatever that looks for you - through our nib Well Program and corporate fitness discounts

The fine print
- All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. All successful applicants will be required to obtain and hold valid NDIS clearances, including a valid working with children check as per nib’s NDIS Workforce Policy.

We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work.