Sales Support Assistant

2 weeks ago

Sydney, Australia Visy Full time

**Job no**: 509083

**Work type**: Full Time

**Location**: Sydney - West

At Visy, our people make us stand out from the crowd. We’re always seeking solutions, opportunities and possibilities. We look for people who see what’s ahead and run towards it. These people are helping us to achieve our vision to become the global leader in sustainable packaging solutions. Together, we can create a better world.

**The Opportunity**:
Visy began manufacturing corrugated cardboard boxes in Melbourne, Australia, in 1948 and has grown to become one of the world’s leading privately owned packaging, paper and recycling companies. We offer unique, fully integrated, forward thinking closed loop packaging solutions that align with customer and industry needs. Having maintained a huge market share, we are certainly leading the way. This role with Visy Board NSW can be based at both Smithfield and Warwick Farm sites.

As the Sales Support assistant, your role is to effectively assist the sales team with all matters relating to Visy’s specification management systems, as well as assist the sales team with any other customer management matters through our CRM and/or other business systems.

**The Role**:
Reporting to the NSW State Sales Manager, you will be responsible for ensuring the smooth running of the sales department, administrative support and assisting with the day-to-day activities of our sales team.

Working closely with the local team and wider sales team, you will be relentless in pursuit of the best outcome. You will thrive under pressure, never shy away from a challenge, be entrepreneurial in identifying opportunities and delivering solutions whilst never compromising safety, quality, and customer service.

**Your key areas you will be responsible for will be but not limited to**:

- Support the sales team by processing sales orders and quotes and maintain accurate customer and product information in our CRM system.
- Generate reports and analyse sales data to identify opportunities for growth.
- Coordinate with other departments, including logistics and accounting, to ensure timely delivery and payment of orders.
- Assist with the preparation of sales presentations and proposals and work on multiple projects at any given time.
- Maintain accurate sales records using a CRM to actively organise, document, schedule and respond promptly to follow up with customer queries, complaints, supply/quality issues and leads.
- Ensure that company guidelines and procedures are followed, and occupational health and safety requirements are met.

**What you need to succeed**:

- Strong communication and interpersonal skills
- Detail-oriented and able to multitask in a fast-paced environment
- Strong Project management skills
- Ability to work independently and as part of a team
- Prior experience in a sales environment is a plus
- Proficiency in Microsoft Office Suite, CRM systems and SAP (advantageous, although not required)

When you join Visy, you’re joining a global leader dedicated to making serious progress in the sustainable packaging and recycling industries. We want to find solutions, make an impact and grow our business. If you can help us, you’ll fit right in. **There’s never been a better time to join Visy**

**You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing).**

**Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.**

**Advertised**: 16 Aug 2023 AUS Eastern Standard Time
**Applications close**: 15 Sep 2023 AUS Eastern Standard Time

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