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Insurance and Claims Coordinator

3 months ago

Liverpool, Australia Liverpool City Council Full time

**Insurance & Claims Coordinator**

1x Permanent Full Time, 35 hours, 5 days per week

Flexible working conditions

**Competitive Salary Grade 18 **$122,460-$134,185 pa.***

**Close Date 5.00pm, 20 February 2024**

Liverpool is a vibrant city that lies in the heart of Greater Western Sydney. Working with Liverpool City Council offers a wealth of professional opportunities as we are on an exciting journey to become Sydney’s third CBD and one of the fastest growing regions over the next decade, there has never been a more exciting time to work in Liverpool City.

**ABOUT THE ROLE**

Working in the Customer Experience and Business Performance Directorate, reporting to the Director, the Insurance Claims Coordinator is responsible for the strategic management of Council’s insurance portfolio, and in particular, Council’s engagement with the Civic Risk Mutual network. The position is also responsible for managing all insurance-related claims made by or against Council, including workers compensation claims (as a self-insurer), owner/occupier liability claims, director/officer management liability

claims, public liability and professional indemnity claims, motor vehicle and property damage claims, and other insurance-related claims activity. The position leads the Insurance and Claims team, with a view to delivering service and support to staff at all levels and ensuring suitable systems, processes and resources are in place to enable the timely and effective reporting and processing of notifiable and claimable events. The position is also responsible for monitoring current and emerging Insurance Risks and providing advice to all areas of Council on insurance claim minimisation and Public Safety issues as it relates to Councils assets, infrastructure and service delivery across all operations.

***

**ABOUT YOU**

You are a Values led leader that has experience working collaboratively and leading through a period of continuing change and growth to drive the development of innovative and best practice safety and wellness initiatives to support the organisation achieve results against Council’s strategic directions.

You thrive in an environment where you take control of your work program and lead your team to deliver. You enjoy collaborating to achieve outcomes and keeping your knowledge current.

The successful applicant will be able to demonstrate the below skills, experience and capabilities (See the Job Description for full details): The successful applicant will have:

- Tertiary qualifications in a relevant discipline (risk management as it related to insurance, Insurance Management or Business) or substantial relevant experience in an insurance and claims management (including Self Insurance for Workers Compensation) as they relate to local government:

- Demonstrated experience in managing a high-quality insurance and claims management system in a complex workplace environment.
- Advanced knowledge of the statutory and regulatory environment associated with the insurance and claims management discipline, and in particular, in the Worker’s Compensation area.
- Current Class C NSW Driver’s Licence
- Experience in a similar role within a medium to large organization.
- Demonstrated experience in the management of hostile claimants, complex and politically sensitive issues.
- Demonstrated experience in communicating and presenting material and information to a broad range of stakeholders, including insurers, other Councils, staff, unions, community groups, elected representatives and senior management.

**BENEFITS OF WORKING WITH US**
- Be rewarded with an attractive annual salary package **(**Salary will be dependent upon the relevant skills, experience, and competencies of the successful applicant.)**:

- Flexible working arrangements, including working from home and various council offices.
- Ability to accrue flexitime leave.
- Free parking is available nearby, with subsidised parking also on offer.
- Access to a Fitness Passport membership
- Internal professional Learning and Development

For further information about the position please contact **Michelle Mcilvenny - Director Customer Experience and Business Performance on 0439 664 604.**

At LCC we know that our people are our most valuable investment. They are the creative drive behind Councils major projects, their skills and knowledge contribute to council short
- and long-term objectives.

To view the position description please click here

**_ Liverpool City Council is committed_**_ _**_to providing a working environment that supports all employees to reach their full potential_**_._

**_ Council will provide reasonable adjustments for individuals with a disability throughout the recruitment process._**

It is a condition of employment at Liverpool City Council, that you must be COVID-19 vaccinated.