Training Design Manager

6 months ago

Clayton, Australia CLX Professionals Full time

**Who are we?**

We are CLX (Customer Led Experience), a one-stop shop covering the entire front-end - from insights to strategy, design, and manufacture, to execution and training.

We specialise in transforming legacy retail models through innovative and impactful solutions, delivering cost efficiencies, and improving customer experiences.

CLX have globally experienced professional teams across the world with offices in Australia, the UK, and the Asia Pacific Region, helping global companies to stand out from the crowd through efficient customer-led experiences.

We are known for our hands-on approach, from development to implementation, delivering on budget, on time, and to the highest of standards every time.

**Training Design Manager**

**The role**:

- Design, develop and implement effective training, strategies, programs and initiatives our Australian and global clients (UK and UAE)
- Design comprehensive and engaging training programs and initiatives through various blended learning methodologies, such as e-learning, simulations, digital, paper-based, workshops
- Conduct Training Needs Analysis through assessments to identify training needs and skills gaps
- Work with key stakeholders to define learning objectives and goals
- Review Competency Matrix for clients and update according to learning needs, legislation and regulators requirements
- Develop training materials, from participant guides, facilitator guides and multimedia content. Draw on instructional design principles and learning theories to create effective and interactive learning experiences
- Review current training material and update where necessary
- Deliver training sessions to train the trainer
- Develop evaluation frameworks and assessment tools to measure the effectiveness of training programs
- Stay updated on emerging trends, technologies and best practices in training and development

**Who are you?**
- Exceptional communication, presentation and interpersonal skills
- High attention to detail
- Intermediate Word, Excel and PowerPoint skills
- Ability to build and maintain effective working relationships with a wide range of internal and external stakeholders
- Well-developed organisational skills, including the ability to effectively manage multiple tasks, determine priorities and manage competing deadlines
- Strong sense of ownership to follow your deliverables through to closure
- Based in Melbourne, VIC

**Education and Experience**
- Proven experience (8-10 years) as a training professional with expertise in instructional design, organisational learning and training delivery
- Certificate IV or Diploma in Training & Assessment
- Sound technical knowledge and experience with eLearning tools
- Strong project management skills
- Retail background ideal but not necessary

**To apply, you must qualify for the following**:

- You are an Australian citizen or
- You hold an Australian permanent visa

**Job Types**: Full-time, Contract
Contract length: 6 months

Pay: $650.00 - $700.00 per day

Schedule:

- 8 hour shift

Work Location: Hybrid remote in Clayton, VIC 3168

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