Billing Administrator

6 months ago

Melbourne, Australia Maddocks Full time

We are a modern Australian law firm with a leading reputation. We focus on exceptional service, operational excellence and being at the forefront of employee experience. We work closely with Australian and international businesses, organisations and governments.

**About the role**

Based in our Finance team, the Billing Administrator is primarily responsible for a range of key functions relating to the firm's main partnership. Responsibilities include:

- Data entry and maintenance of existing client and matter information within the practice management system
- Provide billing support to the Firm’s billing professionals and legal secretaries
- Assistance with the raising of pre bills when required
- Maintenance of pro bono and complimentary matters in the practice management system
- Uploading of invoices into client online billing portals
- Management of billing support inbox
- Maintenance of client and matter rates in the practice management system
- User maintenance within the practice management system.

**About you**

Ideally you will have, 2 years’ experience with office systems and computerised processes. Experience in a professional services firm (preferably law) whilst not essential, is highly desirable. In addition, you will have:

- Excellent written and verbal communication skills
- Data entry and/or maintenance experience preferrable
- Able to display tact and diplomacy whilst dealing with sensitive financial issues to achieve a desirable outcome
- Able to work with mínimal supervision and as a team member
- Organised, pro-active with a high sense of confidentiality and discretion
- Competent knowledge of Excel and Practice Management software
- Previous exposure to Aderant/Expert is highly desirable.

**Why join Maddocks?**

Maddocks is simply a great place to do great work. We foster a culture of collaboration, learning and engagement where you will experience:
**A diverse and inclusive workplace**: We have been named an employer of Choice for Gender Equality by the Workforce Gender Equality Agency (WGEA) every year since 2004 along with being named a Bronze Employer at the Australian Workplace Equality Index's 2022 LGBTQ Inclusion Awards. We promote diversity internally through our Maddocks Gender Equality, Maddocks CALD and Maddocks Pride groups.

**Career Development**: Learn and develop through structured learning and development programs at each stage of your career and study support programs.

**Community involvement**: give back to the communities in which we operate through our thriving pro bono and grants programs and staff volunteering initiatives.

**Work flexibly**: work in a hybrid way with part of your week in the office and support to set up your home office.

**Wellbeing & Benefits**: access to up to 20 weeks paid parental leave, discounted gym memberships & health insurance, salary continuance insurance, Employee Assistance Program and parents and carers wellbeing programs.

Our people are our greatest advocates and we believe this is a result of our inclusive culture and focus on complex and interesting work.

**Ready for your next career move? Make your Move to Maddocks

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