Technical Services Officer

3 weeks ago

Altona, Australia AutoNexus Full time

AutoNexus

AutoNexus Altona are looking for an experienced Technical Services Officer to join their team

Reporting into the Technical Officer, your key responsibilities are listed below but are not limited to:

- Set and deliver technical standards throughout the Fleet Conversion Business network that promotes excellence
- Identify potential technical issues within the dealer network and implement a strategy/plan with Technical Service Officer team to address (including dealer visits where necessary)
- Provide a level of support to the vehicle processing centres from a technical support perspective and assist with the training of the Standard Operating Procedures (SOP) for all new vehicles
- Provide qualified mechanical and electrical advice to internal and external customers on the specs of the vehicle
- Create layout drawings to demonstrate concepts or vehicle layout for Internal and External customers using a CAD software
- Generate quotes for customers
- Bills and Materials for Labour Estimation times
- Previous experience in Fleet Conversions environment in an automotive industry
- Relevant qualifications or experience in motor vehicle engineering
- Experience in CAD software/programs
- Previous exposure in the vehicle aftermarket to emergency/mine spec/tool of trade fit outs
- Previous exposure to ADR compliance rules
- Experience in Autodesk Inventor and/or AutoCad Drawing (not required but desirable)
- Strong presentation skills (not required but desirable)
- You are a confident communicator with the ability to manage multiple stakeholders to achieve the best result for the business
- Highly developed analytical and negotiation skills in commercial contracts
- Ability to initiate, manage and maintain internal and external commercial and customer relationships
- Strong customer focus and relationship building skills with the ability to solve problems
- Ability to devise innovative solutions to achieve financial returns to both the customer and the business
- A self-motivated team player with a "Can Do" attitude

About you:
**Why join us?**
Explore the range of benefits Inchcape offers its employees in recognition of their contribution to our success. A few are listed below and click here to learn more on our website.
- Where possible, our **flexible work policy** helps support you in achieving a genuine work-life balance.
- Enjoy more time doing that you love with **additional days off** including an extra 3 days of paid Family Leave every 3 years, plus 1 day each year of paid Volunteer Leave.
- Access to our **employee benefits program** including company car rental program, discounts on vehicle purchases and services, free annual flu vaccination, corporate health care plan with Bupa**,** financial services support, company-paid salary continuance, Death and TPD insurance, and a comprehensive employee wellbeing program.

Want to know more about what it is like to work at Inchcape? Click here to discover more about our workplace culture.

**We’re part of Inchcape**
By joining AutoNexus you are joining Inchcape. Inchcape Australasia employs over 1,200 team members across Australia and New Zealand. As part of a global company, our purpose is to bring mobility to the world’s communities - for today, for tomorrow and for the better. Across Australia and New Zealand, we have a diverse portfolio spanning distribution, where we hold the custodianship for some of the worlds most recognised brands; fulfilment, where we are the market leader in integrated, omni-channel automotive fulfilment solutions; retail, where we deliver an exceptional experience at every stage of the customer journey and financial services, where we deliver the right financial services solution to our distribution brand networks, retail businesses and customers.
- Health insurance

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