Front Office Client Services High-growth Brand
3 weeks ago
CBD Location
- Full Training and Consistent Development
- Competitive Salary Package
Within our client’s high-growth challenger brand, the need has arisen for a proactive and switched customer service representative to join a dynamic team based out of Sydney’s beautiful CBD.
Our clients mission is to bring nobility back to life insurance to help Australian’s protect the things they love most. We are after like-minded problem-solvers who can represent our client’s brand in a way that aligns with their core values of nobility, simplicity, adaptability, and delivery
**The Role**:
- Responding to inbound calls from clients and address their needs, complaints, or other issues with products as required.
- Providing sales and customer service support to new and existing customers
- Liaising with customers and successfully resolving escalations
- Utilize proactive persuasive/retention skills to turn requests for disconnection into saves or opportunities.
**About You**:
- Utilize proactive persuasive, questioning and retention skills to turn requests for disconnection into saves or opportunities.
- Passion for providing a high level of service
- Avid problem-solver
- Ability to champion culture
- Keen eye for detail
- Drive to continuously improve
Overall, if you are looking for the next step up in responsibility within the customer service industry and have a passion for providing a high level of customer service,
**APPLY NOW** our client would love to meet you.
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