Small Business Liaison Officer

3 months ago

Doncaster, Australia Manningham City Council Full time

**Full time permanent position**:

- **Band 6, $93,237 - $101,627 plus 11.5% Superannuation**:

- **Be part of a team delivering important outcomes for Manningham based businesses**

We’re seeking a proactive and dynamic individual to join our newly established team in a high-profile role at Manningham Council. As our Small Business Liaison Officer, you’ll work closely with businesses in Manningham’s smaller activity centres, engaging with them daily to understand their needs and help deliver strategic initiatives that enhance both the centres and the businesses.

In this role, you’ll be the vital link between Council and the business community, using your relationship-building skills to cultivate trust and respect. Your contributions will directly support the growth and vibrancy of our local economy.

This is your opportunity to be part of a progressive Council, making a real difference at the grassroots level. If you’re ready to take on this challenge and drive meaningful change, we invite you to apply.

**Tasks Include**
- Develop and deliver marketing, promotion and branding projects that facilitate advancement of local businesses and activity centre identity.
- Deliver a range of social media news and marketing initiatives.
- Manage external relationships with businesses supporting their growth and capacity to deliver projects.
- Be the ‘go to’ person for the business community.

Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and leisure facilities, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit.

We provide challenging and rewarding employment opportunities to innovative, passionate, and driven people. We have a positive and friendly working environment, and we offer our employees a range of benefits, including flexible work options, opportunities for career development, and health and wellbeing initiatives.

We’re constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You’ll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham.

**About the Role**

The Small Business Liaison Officer is a key new position within our Economic Development team, dedicated to supporting businesses across Manningham’s 28 smaller activity centres. Your primary focus will be on developing and nurturing long-term, sustainable relationships with the business community, where trust and respect are the foundation for building strong partnerships and achieving shared goals.

In addition to relationship management, you’ll also be responsible for leading our electronic communications, including the creation of e-newsletters and social media content, ensuring businesses are well-informed and engaged. This role is dynamic and varied—no two days will be the same. You’ll work both proactively, learning from businesses to design and implement strategic initiatives, and reactively, addressing and resolving issues as they arise to support the local business community.

**Skills and Experience**
- Strong engagement skills and the ability to influence and collaborate with stakeholders to enable the development of long term sustainable partnerships.
- Strong written and verbal communication skills that can be tailored to a variety of audiences.
- Skilled in delivery of social media and electronic communications.
- A commitment to excellent customer service principles.
- A positive mindset and a desire to make a difference through continuous improvement.
- Work as an effective team member and work independently.

Click here to view Position Description

**How to Apply**

**Applications close on Tuesday 17 September 2024 at 5pm**
- Council recognises the benefits of a diverse workforce for its employees and customers._
- Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely._
- If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance._
- Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check._

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