Navigation and Business Support Officer

3 months ago


Doncaster, Australia Manningham City Council Full time

**Permanent part time (0.8 FTE)**:

- **Band 5, $76,814 + 11.5% Superannuation (pro-rata)**:

- **Free on-site parking**

Provide front-line customer service and information to Manningham’s older community members.
- **Utilise your skills in customer relationship management, and data management and reporting**:

- **Provide administrative support to the Healthy Ageing team in delivering diverse initiatives**

Manningham Council proudly delivers over 100 different services to our vibrant and diverse community. From parks and galleries to shopping hubs and leisure facilities, it is our focus to ensure that Manningham remains a liveable and harmonious place to reside, work and visit.

Quality of life is a key focus in our community. At Council, our job doesn’t end at infrastructure and open spaces. We provide a range of home and community based services designed to support residents to live independently and maintain vital community connections. We are always looking for ways to improve our residents’ lives.

We’re constantly transforming our organisation to best support the needs of our local community. And we are looking for a new game changer to join the team. A high performing individual who wants to shape positive and inclusive outcomes for our community. You’ll have the opportunity to take ownership of your work while developing and testing new ideas within a culture of learning to deliver excellent outcomes for Manningham.

**About the Role**

**Skills and Experience**
- An ability to accomplish goals within timeframes and strategic parameters.
- Sound judgement and problem solving, with a focus on continuous improvement.
- A clear communicator well versed in My Aged Care and the aged care sector, with a passion for customer service excellence.
- Skilled in business administration support and data management.
- A collaborative team player with strong verbal and written communication skills.
- Tertiary qualifications in customer service and/or business administration, with demonstrated relevant experience.

Click here to view Position Description

**How to Apply**

Click **APPLY** to submit your up to date CV and cover letter addressing the key requirements of the role under the “Who are you?’ section of the position description. For a confidential discussion please contact Gabrielle Spence, Coordinator Healthy Ageing on 0482 967 405.

**Applications close on Tuesday 17 September 2024 at 11pm.**
- Council recognises the benefits of a diverse workforce for its employees and customers._
- Manningham Council have a number of policies and practices to help support our staff, including a Working from Home policy, flexible work practices and an IT infrastructure to support various communication methods when working remotely._
- If you require any additional support or adjustments regarding interview arrangements, please advise the contact listed above in advance._
- Manningham Council is a child safe organisation and, as such, applicants may be required to hold a Working with Children Check._



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