Assistant Director Reference Services
2 months ago
**Job No**: 496699
**Work Type**: Full time
**Location**: Canberra
Reference Services is part of the Access and Public Engagement Branch of National Archives of Australia (National Archives). The Access and Public Engagement Branch is the public face of National Archives of Australia, delivering description, examination, and reference and research services, exhibition, education and lifelong learning programs, publishing, websites, marketing and events nationally. All services and public engagement programs support National Archives' key role of providing an accessible, visible and interpreted national archival collection.
Reference Services consists of two client-focussed teams that provide: strategic direction and oversight of the National Archives’ National Reference Service in an increasingly digital environment; onsite and online reference services to assist researchers, the community and government agencies to access the national archival collection; development and delivery of onsite, online and offsite programs to educate and connect communities to the collection; and co-ordination of the National Archives’ volunteer program.
We are seeking an experienced and committed Assistant Director to lead our National Office Reference Services team in Canberra that delivers reference and access services to public and agency researchers and clients and develops and presents online, onsite and offsite programs to educate and connect communities to the national archival collection.
Working with the Director, under broad direction the main duties of the role are to:
- Co-ordinate and monitor the operations of the National Reference Service, comprising the development, implementation and review of policies and procedures for access and service delivery across all offices, consistent with National Archives’ strategies and the Archives Act 1983, to facilitate use of the collection.
- Manage the Reference Services team in accordance with strategic directions, business plans and resource allocations with a focus on innovation, business improvement and high-quality service delivery.
- Provide leadership and professional advice across the National Archives on complex access arrangements including official access.
- Build and maintain effective professional relationships with relevant internal and external stakeholders and coordinate the development and delivery of the National Reference Service’s online, onsite and offsite programs.
Tertiary qualifications and experience in archives or cultural heritage collection service-related fields and/or membership of the Australian Society of Archivists or other relevant professional organisations, are essential.
**Eligibility**: To be eligible for the role you must be an Australian citizen. If you are selected, you will be required to obtain and maintain a security clearance at a Negative Vetting 2 clearance level.
**How to apply**:Applications must be submitted via our online e-recruitment system. Applicants must in 1000 words or less outline the skills and relevant experience you would bring to this role. Please refer to the for this role.
**Application close**: 12 Feb 2024 11:55 PM AUS Eastern Daylight Time
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