Lead Administrator

6 months ago

Vermont, Australia Melbourne Child Development Full time

510624
Vermont, VIC, Australia
Full Time
Part Time
VIEW FAVOURITES

We are currently seeking an experienced Lead Administrator to join our Vermont clinic.

You will have the opportunity to develop and extend your administration practice in a friendly, well supported team in an organisation that values your growth, passion and skills

**About Us**:
Early Start Australia is a national multidisciplinary allied health organisation committed to delivering evidence-based early intervention and therapy services to children and their families.

Early Start Australia offers a highly supportive workplace, interested in your development. With access to some of the best and brightest minds across Australia, you can expect continued learning and development opportunities and career growth to match your personal and professional goals.

**The opportunity**:
Working a 9 day fortnight (get every 2nd Friday Off)
Acting as the first point of contact when families reach out to our service
Making and managing both in clinic and mobile appointments for numerous therapists
Collecting patient information, maintaining patient privacy and accurate data entry
Building rapport/positive relationships with our valued clients
Accounts receivable
Processing NDIS claims as well as other accounts and invoicing duties
Assisting our therapists with Administration tasks relevant to therapy
General computer work

What do you need to join?

Knowledge of NDIS administrative requirements/funding packages, or similar
Strong customer service and communication skills - face-to-face, via telephone and in written correspondence with the ability to build rapport with clients and families
Experience with practice management software, Medicare and Eftpos will be advantageous
A positive attitude and willingness to learn
Ability to multi task
Proficient use of Microsoft Excel, Outlook and Word
A proactive and committed approach to quality improvement
Excellent time management and organisational skills
Compliance - Working with Children Check, National Police Check, NDIS workers screening check and First Aid certificate.

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