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A05 Engagement Officer, Digital Communication

1 month ago

Brisbane, Australia Eden Richie Recruitment Full time

Eden Ritchie is seeking an Engagement Officer in Digital Communication to assist with implementation of digital communications strategies for the department.
- 5 months
- Berrinba

**Key responsibilities will include;**
- Assist with developing digital engagement initiatives that will help key stakeholders to contribute to fire ant eradication.
- Work alongside other members of the team to develop customer-centric content and interactive services using web content management systems and tools and usability testing techniques.
- Use customer-centric service design principles in the delivery of digital communication projects helping to obtain essential insight to improve customer satisfaction and increase efficiency.
- Use effective reporting, evaluation metrics and analysis to inform future web and digital communication and engagement strategies.
- Maintain positive relationships, engaging effectively with stakeholders in the Program, department and across Queensland Government, and external stakeholder groups.
- Support the team with managing the Program’s digital presence, including its website and social media accounts.
- Confidently assist with managing multiple projects while meeting hard deadlines and budgets.
- Contribute to the continuous improvement of the Program by actively innovating and improving strategies, processes, and systems.

**Skills and experience requirements**:

- A relevant qualification in communication, engagement or digital design would be highly regarded.
- Familiarity with design software and technologies (such as Canva, InDesign, Illustrator, Photoshop, Premiere, etc).
- Familiarity with web content management and data analytics systems such as Squiz Matrix and, Google Analytics and interactive dashboards

**If this role sounds like you, please APPLY NOW submitting your resume in WORD format.**

**If you would like more information or to discuss the role, please contact Alison Detaille on (07) 3230 0038**

Job Reference: 580080

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