A05 Engagement Officer

1 week ago


Brisbane, Queensland, Australia Eden Richie Recruitment Full time

Eden Ritchie is seeking an A05 Engagement Officer (Digital Projects) to assist with developing digital engagement initiatives that will help key stakeholders to contribute to fire ant eradication.


  • 3 months with possible extension
  • Berrinba location

As the Engagement Officer, you will perform the following roles:

  • Work alongside other members of the team to develop customer-centric content and interactive services using web content management systems and tools and usability testing techniques
  • Use customercentric service design principles in the delivery of digital communication projects helping to obtain essential insight to improve customer satisfaction and increase efficiency
  • Use effective reporting, evaluation metrics and analysis to inform future web and digital communication and engagement strategies
  • Maintain positive relationships, engaging effectively with stakeholders in the Program, department and across Queensland Government, and external stakeholder groups
  • Support the team with managing the Program's digital presence, including its website and social media accounts
  • Confidently assist with managing multiple projects while meeting hard deadlines and budgets
  • Contribute to the continuous improvement of the Program by actively innovating and improving strategies, processes, and systems

Skills and experience requirements:

  • A relevant qualification in communication, engagement or digital design would be highly regarded
  • Familiarity with design software and technologies (such as Canva, InDesign, Illustrator, Photoshop, Premiere, etc)
  • Familiarity with web content management and data analytics systems such as Squiz Matrix and, Google Analytics and interactive dashboards

If this role sounds like you, please APPLY NOW submitting your resume in WORD format.

If you would like more information or to discuss the role, please contact Alison Detaille on
Job Reference: 582147

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