Resident Liaison Officer

3 weeks ago


Frankston North, Australia TLC Health Care Full time

**Job no**: 501936

**Work type**: Full-Time

**Location**: Frankston North

**Categories**: Resident Liaison

TLC Healthcare is an **Employer of Choice** for the last 7 consecutive years and dedicated to being leaders in integrated healthcare.

Based in **Frankston North**, we welcome an experienced **Client Services Liaison** to join our dedicated teams and working to, **Forest Lodge **Home.

The **Client Services Liaison** will drive occupancy utilising new and existing leads while providing a high level of customer service to prospective residents and their families by conducting meaningful tours and financial discussions.

To be successful in this role you will demonstrate a pipeline of prospective clients to drive sales through referrers and leads, ultimately converting to placement or refer to other TLC Homes within Frankston or Melbourne.

You will be motivated to build on your existing networks and maintaining beneficial relationships with key stakeholders to ensure continual success.

**What you’ll get**
- Family-friendly hours with $5 staff meals
- Discounted health insurance
- Free gym membership
- Novated leasing

**What you’ll need**
- Experience with AN-ACC funding model
- Understanding of the Aged Care Quality Standards
- Up-to-date Vaccinations (COVID-19 and Influenza)
- NDIS Check
- Proof of eligibility to work in Australia
- Current Victorian drivers licence and own vehicle
- Strong administration and time management skills

If this sounds like the next step in your career, please
- We are an organisation with a strong sense of purpose that celebrates diversity, inclusion and embodies our core values of respect, accountability, excellence, collaboration, integrity and innovation._
- Our culture is based on a supportive team environment where people thrive and achieve their best professionally._
- TLC Healthcare encourage all people of different backgrounds to apply._

**Advertised**: 01 Sep 2023 AUS Eastern Standard Time
**Applications close**: 01 Oct 2023 AUS Eastern Daylight Time



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