Facilities Coordinator

5 months ago

Sydney, Australia Scentre Group Full time

**Why Scentre Group?**
- 5 weeks of annual/life leave
- 18 weeks paid parental leave for primary careers and 4 weeks paid for secondary carers (no waiting period) with competitive return to work benefits
- A delivery model that enables a high degree of influence, ownership & decision making
- Ongoing career development and pathway opportunities across our vertically integrated business with over 75 different professions

Scentre Group is the owner and operator of 42 Westfield destinations in Australia and New Zealand; partnering with the world’s leading retail and luxury brands to create a unique shopping and leisure experience for our customers. Every day, our people play a vital role in our purpose to ‘create extraordinary places, connecting and enriching communities.’

**Your opportunity**

We have an exciting opportunity for **Facilities Coordinator **to join our Westfield Chatswood asset.

Reporting to the Facilities Manager, the Facilities Coordinator plays an integral role in ensuring that the Centre facilities are maintained and continuously improved for optimum service delivery to our retailers and to enhance the overall customer experience.

Your role and responsibilities will include, but not be limited to:

- Support the centre team day-to-day in delivering best-in-class hard and soft services to deliver excellence in customer and retailer experience
- Administer the asset management computerised maintenance management system (CMMS) for all work order management and prioritisation
- Assist with the delivery of asset initiatives for environmental and sustainability targets. Improve on delivery of these targets through enhanced reporting and influencing behaviour with key stakeholders
- Ensure all asset maintenance, repair and capital works are accurate, delivered on time and budget and completed to the best possible standards
- Communicate effectively with a variety of key stakeholders from within the business and beyond
- Build engaging relationships with service providers to ensure deliverables are completed, compliant, on time and within budget
- Respond to and resolve customer and retailer problems in relation to facilities’ services; partner and collaborate on cross-team projects
- Have a clear understanding and shared accountability for the delivery of Reactive Maintenance SLAs.

The role is being offered as a **full-time permanent **position based at the Chatswood centre management office.

**What will set you apart from the rest?**
- Relevant experience in retail, property, hospitality, facilities or building management
- Trade qualifications/experience - ideally electrician, air conditioning technician, fire technician, refrigeration mechanic or data technician experience
- Project management experience
- Strong customer service focus and exceptional administration skills
- Proven capabilities in supervising contractors, clarifying instructions and priorities to stakeholders
- Technology-literate and able to use business and building management systems and software
- Ability to deliver across 7-days a week in a dynamic environment

What will stand out will be your dedication to always looking for ways to learn and show initiative within both our team and the business in areas such as sustainability for example. You’ll have a history of building a strong rapport with internal and external stakeholders and thrive in an evolving environment.

Aboriginal and Torres Strait Islander peoples are encouraged to apply.

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