Travel Consultant

2 weeks ago

Docklands, Australia 50 Degrees North Full time

**About us**

50 Degrees North is an independently owned travel company specialising in planning and organising complete travel experiences across the Nordic countries. Our team's diverse backgrounds and experiences contribute to a deep understanding of the region, ensuring our clients receive authentic insights and genuine recommendations for their journey, all infused with our passion for the Nordics.

As a certified B Corp, we adhere to high standards of social and environmental responsibility - joining our team means actively participating in our mission to make a positive impact on the world while doing what we love.

**About the job**

**Responsibilities**:

- Work closely with travel agents and clients to understand their interests and budget; design tailor-made itineraries that reflect their unique travel aspirations.
- Deliver exceptional customer service through prompt communication and genuine care for our clients' satisfaction.
- Work closely with fellow sales team members to foster a collaborative environment and achieve common goals.
- Conduct in-depth research on Nordic destinations, keeping up to date with the latest travel trends and attractions.
- Attend travel industry events to broaden your expertise and network with other professionals in the field.

**Benefits**:

- Competitive base salary of $60,000-70,000 + super, commensurate with experience. Sales incentive and profit-sharing potential for added earning opportunities.
- Familiarisation trips to our Nordic destinations to enhance your product knowledge.
- Hybrid work setup, balancing 3 days in the office with 2 days working from home.
- Weekly team lunches and access to fitness facilities at our stunning new office in Docklands Harbour.
- Opportunities and financial support for professional development, including paths for career growth allowing you to envision a long-term future with our company.

**About you**

**Qualifications**:

- Sales experience in a travel industry role, along with personal or professional travel experience in our destinations.
- Applicants must hold an Australian passport or possess an ongoing working visa with no work restrictions.

**Skills**:

- Proven ability to respond to complex client requests through effective communication, demonstrating a genuine customer-focused mindset.
- Outstanding multitasking abilities, efficiently managing various client enquiries simultaneously while meeting tight deadlines with precision.
- Strong problem-solving and decision-making skills through innovative approaches and successful outcomes in challenging projects.
- Versatility in working independently and collaboratively within a team, efficiently managing substantial workloads.
- Actively engaged in sustainable tourism practices, contributing to eco-friendly travel options and promoting responsible tourism.

**Applications**

Please submit your updated resume and a cover letter highlighting your experience within Nordic travel.

**Salary**: $60,000.00 - $70,000.05 per year

**Benefits**:

- Employee discount
- Extended annual leave
- Free drinks
- Free food
- Gym membership
- Maternity leave
- Paid volunteer leave
- Parental leave
- Professional development assistance
- Profit sharing
- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission

**Experience**:

- Sales: 1 year (required)

Work Authorisation:

- Australia (required)

Ability to Commute:

- Docklands, VIC 3008 (required)

Work Location: Hybrid remote in Docklands, VIC 3008

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