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Head of Transformation Project Management Office

4 months ago

Melbourne, Australia Court Services Victoria Full time

Location: Melbourne | CBD

Job type: Full time / until 30 June 2025

Organisation: Court Services Victoria

**Salary**: $129,379 - $173,138

Occupation: Projects

Reference: VG/VT0210C
- A leadership position overseeing VCAT’s service transformation focussing on delivering enhanced digital service
- Exciting opportunity working in a dynamic environment with a talented team of professionals
- Fixed term vacancy until 30 June 2025

**About us**

VCAT serves the community by resolving civil and administrative disputes and making decisions in human rights and guardianship cases. VCAT services a diverse range of Victorian disputes, from residential tenancy matters to complex building and property and human rights matters, which have a deep reach into the Victorian community and a direct impact on the economy, in particular, in planning, property, health and small business.

VCAT has currently embarked on a digitally-enabled service transformation focused on delivering enhanced online services for our users, end to end digital workflows in all our lists, and building an empowered and capable workforce who are receptive and ready for change.

**About the role**
- Design and establish the TPMO to support successful delivery of the digital service transformation program and position the program for expansion to other Lists
- Develop and manage the program governance framework and secretariat services
- Develop and implement transparent program reporting processes to support effective decision-making
- Establish procurement, financial management, scheduling, benefits management and recruitment capabilities within the TPMO as required to support individual project needs
- Provide leadership and guidance to project resources based on advanced expertise to maintain efficiency and high performance in achieving program objectives.

The position will work closely with program leaders to ensure high quality project management, budget management and reporting.

**About you**
- Demonstrated significant experience establishing and managing a program office within a complex business transformation projects involving technology
- Excellent financial acumen with the ability to manage complex budgets, providing high quality decision support to the program and its Governance.
- Excellent leadership skills, with the capacity to listen, motivate and empower to deliver on program and project objectives.
- Demonstrated experience and ability to produce and present high quality materials, translating complex information in simple and easy to understand eformats
- Demonstrated experience in being able to support agile program delivery whilst maintaining governance controls

**How to apply**
- resume
- a short covering letter

**Other Information**:
Court Services Victoria (CSV) is the employer of staff at all Victorian courts and tribunals, the Judicial College of Victoria, and the Judicial Commission of Victoria. CSV offers a wide range of legal and non-legal career options as well as attractive employee benefits.

CSV is committed to building a diverse workforce, inclusive culture, providing a safe and respectful workplace and has zero tolerance for violence against women. We strongly encourage people of all abilities to apply, particularly people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability related barriers in securing employment.