Administrator & Customer Service Coordinator

About UsCulture Amp is the global leader in employee experience platforms, driving innovation in the way organizations approach employee engagement, performance management, and team development.Our mission is to empower companies to create a better work environment through data-driven insights and cutting-edge technology.Culture Amp operates across multiple...

**The opportunity** This role will be a varied support role that provides operational and administrative assistance to the Customer Resolution Team. The main purpose of the role will be to support IDR case management workflow to ensure the team is delivering timely responses and resolutions to complaints. The role will also provide added administrational...

**The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The Onboarding role encompasses specialised functions when onboarding customers & advisors onto the North platform with a superior level of service that consistently meets and often exceeds the expectations of AMP’s advisers and...

About Culture AmpCulture Amp is a leading provider of employee experience and development solutions. We empower organizations to create a better world of work by leveraging our platform.Job DescriptionWe are seeking an experienced Product Support Specialist to join our Melbourne-based team, covering the Australian Eastern Timezone. As part of our global...

**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...

**The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre and administration responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of AMP’s advisers and clients. **How you will make an...

**The opportunity** The Customer Resolution Specialist is responsible for helping the Client Servicing teams to continuously improve the quality of our customers’ experiences. This is done by partnering with our colleagues to actively respond to customer complaints and disputes, using the feedback to turn negative customer experiences into positive ones...

**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

Job SummaryCulture Amp is seeking a highly skilled Product Support Specialist to join our team, supporting customers worldwide. This role requires strong technical expertise, excellent communication skills, and the ability to navigate complex customer issues.Key ResponsibilitiesYou will be responsible for:Serving as the primary point of contact for customers...

**The opportunity** The North Service Centre (NSC) Inspecie Specialist is responsible for servicing advisers and clients on the North Platform. The role encompasses specialised functions when onboarding customers & advisors onto the North platform with a superior level of service that consistently meets and often exceeds the expectations of AMP’s...

**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

**The opportunity** The North Service Centre Team Manager’s primary responsibility is delivery of the North Contact Centre service offer. The Manager is responsible for ensuring the team delivers easy, effortless experiences and meets its quality and productivity targets by providing leadership and implementing change to drive an effective and efficient...

**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...

**The opportunity** This role is accountable for supporting the NSC claims processors and NSC customers throughout their claim. **How you will make an impact** - Processing and supporting TCS to process NSC Claims (eg Death, TPD, Financial Hardship, Family Law). - Delivery of process improvements and efficiencies - Maintaining SLAs for claims processing -...

Be part of a high performing team - Location: Melbourne - Initial 3 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the...

Be part of a high performing team - Location: Melbourne - 6 Month contract **The opportunity** The North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations...

North Service Centre Quality Coach If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn...

$31.52 per hour Monday to Friday 8am till 4pm - Brooklyn (Tottenham) location - Free on site parking, - Close to Public Transport, 5 minute walk from Tottenham Train station - 6 to 12 month minimum contact with potential extension - Small close knit team - In depth training provided The overall aim is to provide customer service and administrative...