Nsc Customer Resolution Specialist

The opportunity The North Service Centre (NSC) is an integral part of servicing AMP’s North platform, and the Customer Service Consultant role encompasses contact centre duties to deliver a superior level of service to AMP’s advisers and clients You will be given comprehensive initial training to get you off to a strong start, so it doesn’t matter if...

**The opportunity** This role is accountable for supporting the NSC claims processors and NSC customers throughout their claim. **How you will make an impact** - Processing and supporting TCS to process NSC Claims (eg Death, TPD, Financial Hardship, Family Law). - Delivery of process improvements and efficiencies - Maintaining SLAs for claims processing -...

**The opportunity** The North Service Centre (NSC) Inspecie Specialist is responsible for servicing advisers and clients on the North Platform. The role encompasses specialised functions when onboarding customers & advisors onto the North platform with a superior level of service that consistently meets and often exceeds the expectations of AMP’s...

**About the Role**: Due to maternity leave, we are seeking to appoint an NSC Service Operations Specialist - CDS on a 12-month maximum term contract, based in our National Service Centre (NSC). Your key focus will be taking end to end responsibility for operational processes associated with all cleaning and disinfection requirements for Customer repairs and...

About the RoleThis is an opportunity to leverage your expertise in customer complaint resolution and hardship case management. As a specialist in this field, you will play a pivotal role in investigating and resolving customer complaints efficiently.You will work closely with various stakeholders across the bank, including internal teams and external...

CitiPower and Powercor Australia is a leading provider of electricity services in Victoria. We're committed to delivering exceptional customer experiences through our contact centre team, and we're seeking experienced Fault Resolution Specialists to join our team.As a Fault Resolution Specialist, you will be responsible for investigating and resolving...

6 Month Contract Position - WHV's are welcome to applyThis is your opportunity to join a Global Insurance company with a great team culture and state of the art facilitiesAs a Disputes Resolution Specialist, your main responsibility will be to resolve internal and external customer disputes, following established procedures, rules and guidelines. This role...

Career Opportunities: Incident Resolution Specialist - Job DescriptionWe are seeking an Incident Resolution Specialist to join our team at Capgemini. As an Incident Resolution Specialist, you will play a crucial role in resolving incidents and service requests in a timely and efficient manner. Your primary focus will be on analyzing incidents, identifying...

Senior Customer Resolutions SpecialistApply locations Melbourne, AU-AIA Australia Sydney, AU-AIA Australia time type Full time posted on Posted Yesterday time left to apply End Date: April 15, 2025 (12 days left to apply) job requisition id JR-55685BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'. We believe in better – because there's...

Job Description:We are seeking a highly skilled Complaints Resolution Specialist to join our team at Comcare (Australian Government). As a key member of our Customer Experience branch, you will play a vital role in managing and resolving customer complaints in alignment with our values and policies.Main Responsibilities: Lead the triage and coordination of...

About Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us. For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...

About Resolution Life At Resolution Life, we are resolutely committed to protecting the financial futures entrusted to us. For customers, advisers, companies and the industry, we are making an impact worldwide. Resolution Life is a global life insurance group focusing on reinsurance and the acquisition and ongoing management of portfolios of life...

Your New CompanyThis is an exciting opportunity to join a not-for-profit financial services organisation based in the CBD. This organisation is promoted for the level of independent support they provide to consumers and small businesses, they are passionate about finding solutions and are currently looking for multiple Dispute Specialists to join their...

2 x Ongoing, VPS4 Payroll Resolutions Specialist roles available About the Department The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and...

AIA Australia is committed to providing excellent service to our customers. As a Senior Customer Resolutions Specialist, you'll play a crucial role in resolving escalated complaints and ensuring customer satisfaction.The Opportunity:We're seeking an experienced professional to join our team and take advantage of our career development opportunities.This is a...

We are seeking a highly skilled ITSM Practitioner to join our team at VIS Global Pty Ltd.Job Overview:The successful candidate will provide leadership in Major Incident Management and Problem Management, ensuring the swift resolution of critical incidents and the proactive identification of recurring issues.Key responsibilities include facilitating Major...

**Overview** As a Complaints & Resolution Specialist, you will be responsible for: investigating, resolving and providing high quality responses to escalated customer complaints within set timeframes, on behalf of the Trustee Offices. You will be responsible for achievement of organisational, client and team targets within set timelines ensuring standards...

We are an exciting opportunity to join a not-for-profit financial services organisation based in the CBD. Our organisation is promoted for the level of independent support they provide to consumers and small businesses, they are passionate about finding solutions and are currently looking for multiple Dispute Specialists to join their Insurance Resolution...

We are seeking a highly skilled and motivated Dispute Specialist to join our Insurance Resolution Disputes team. As a Dispute Specialist, you will play a critical role in helping us achieve our mission of delivering timely and effective dispute resolution services.About Our TeamWe are a dynamic and passionate team of professionals who are dedicated to...

Head of Performance (Activations) - Melbourne Resolution Digital currently has an opportunity to help lead our Digital Activations team in Melbourne - this is a rare and exciting opportunity due to growth within the business. You'll work closely with the broader OMG agency teams, your clients and your colleagues in the broader activation and experience...