Service Coordinator

3 weeks ago

Sunshine, Australia William Adams Full time

With over 90 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry.

We are on the search for a customer focused and highly motivated individual to take on the busy role of **Service Coordinator** within our **Laverton **branch**.**

**ABOUT THE ROLE**

Reporting to the Service Manager, in this pivotal role you will be coordinating equipment services and repairs for our customers.

**Key responsibilities of this role include**:

- Owning the customer contact for all jobs from start to finish, to achieve customer satisfaction and return for the company
- Providing quotation/estimates for repairs
- Booking and scheduling all work as well as managing invoicing and work in progress

**ABOUT YOU**

You will utilise your knowledge gained from your mechanical trade background and pride yourself on outstanding customer service, as well as your organisational skills.

**To be considered for this role you will have the following skills, experience & attributes**:

- Ability to develop and maintain long term internal and external relationships
- Excellent organisational skills and the ability to handle several tasks simultaneously
- Operational experience within the heavy mechanical industry
- A strong commitment to safety, health & environment procedures

You will be surrounded by like-minded professionals that are passionate about William Adams values:
**Integrity - The Power of Honesty**

**Excellence - The Power of Quality**

**Teamwork - The Power of Working Together**

**Commitment - The Power of Responsibility**

**Sustainability - The Power of Endurance**

For the right person, this could be your next step towards taking on a leadership role.

**WE WILL OFFER YOU...**

Many benefits are waiting the successful applicant when they join William Adams, including career progression opportunities, an attractive remuneration scheme (85-93K + Super, onsite parking and ongoing access to internally facilitated and nationally recognised training.

For any queries. please call our Talent Acquisition Team on 03 9566 0700.

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