Support Services Coordinator

1 week ago


Sunshine, Australia The Salvation Army Full time
Start your career with The Salvation Army today

  • We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.
  • ABOUT US
  • The Salvation Army is a Christian movement and one of Australia's largest and mostloved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
Are you passionate about supporting your community?

About the role


We are seeking a dedicated Support Services Coordinator You will be responsible to lead provision of high-quality service delivery to the Support Services teams which incorporates Tenancy Plus, Accommodations Options for Families and Support for Families at Risk.

Responsibilities include

  • Client progress and outcomes are monitored and assistance and specialist expertise provided to staff to resolve complex case management issues
  • Program staffing levels are maintained to ensure the appropriate level of service delivery across programs
  • Accurate data to programs is collected, analysed and used to review and evaluate service delivery outcomes and models
  • Productive relationships demonstrated within the team and contribute to quality team performance and team wellbeing
  • Systems implemented for clear communication and handover between staff
This is a permanent full-time position, based in Sunshine, VIC. Salary and conditions are in accordance with SCHADS Award Level 6.

You will have

  • Tertiary qualifications in Social Work or related Community Service field (desirable)
  • Experience in managing staff and providing supervision
  • Demonstrates knowledge of homelessness including context, causes and legislation
  • Applies homelessness models and practices when dealing with clients
  • Ability to understand and respond to needs of individuals experiencing homelessness or at risk of homelessness
  • A Current and Valid Driver's Licence
Benefits of working at The Salvation Army

  • We offer our eligible employees NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits


Employee Assistance Program
  • Independent confidential counselling service
  • Discounted health and fitness programs through Fitness Passport
  • Generous Parental Leave offering of 12 weeks
  • Up to 5 days paid leave per year to support a TSA program or activity
  • An inclusive culture of dedicated, passionate and professional team members
  • Positively supporting and impacting the lives of others through your career contribution
  • The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
  • We value Integrity, Compassion, Respect, Diversity, and Collaboration_


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