Roster System and Support Specialist

3 weeks ago

St Leonards, Australia RSL LifeCare Full time

RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day.

Join us as our new Roster System and Support Specialist. In this role, you will provide technical support for business users of the RSLLC rostering system, promote effective and correct usage, and serve as the system administrator.

Your Key Responsibilities:
- Monitor and report on compliance adherence, processes, and procedures.- Manage incidents and service requests related to reporting, system errors, and access needs.- Own and maintain business system processes, including the development of end-user support documentation.- Collaborate with L&OD and IT teams to develop and maintain knowledge articles and support documentation.- Assist in reporting requests and advise on system impact, changes, and upcoming releases.- Manage change and service requests with vendors, including testing and validation activities.- Assist in training and coaching users as needed.- Provide input for procedures and processes to maintain documentation quality.- Identify opportunities to improve system functionality and enhance business performance and compliance.- Assess and monitor risks related to business systems, ensuring regular reporting updates.

Who are you:
- Experienced in providing business systems support.- Working knowledge and experience with UKG, AlayaCare, or similar systems.- Strong written and verbal communication skills.- Customer-centric approach to problem-solving and stakeholder engagement.-
- Ability to manage multiple priorities concurrently.- Demonstrated strategic and analytical skills, with the ability to interpret and synthesize information from various sources.-
- Familiarity with Microsoft technologies such as SQL, SSIS, Power BI, Excel, and Visio.

Join RSL LifeCare because:
- Competitive remuneration package and Not for Profit Salary Packaging.- Annual leave loading of 17.5%- Flexibility within a hybrid working environment.- Team-building activities, wellbeing days, and volunteering opportunities.- Personal and professional development support.- Collaborative and passionate team environment.
- Our commitment to diversity:_- We believe everyone has the right to feel safe, respected, valued and heard regardless of their gender, sexual orientation, ethnicity, or disability._

Location

St Leonards

  • Principal Performance Analyst, Systems Integration

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time up to 30 June 2025 **Position Classification**: Health Manager Level 4 **Remuneration**: $137,173.00 - $163,431.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ519556 **Closing Date**: 19 September 2024...

  • Program Officer, Healthroster

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time up to 12 months **Position Classification**: Health Manager Level 3 **Remuneration**: $122,850.00 - $139,559.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ525755 **Closing Date**: 23 October 2024 (11:59PM) **This...

  • Program Officer, Performance Analytics and

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: 2x Temporary Full Time up to 12 months **Position Classification**: Health Manager Level 3 **Remuneration**: $122,850.00 - $139,559.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ517437 **Closing Date**: 24 September 2024...

  • PMO Project Support Officer

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time (30 September 2024 to 12 September 2025) **Position Classification**: Health Manager Level 2 **Remuneration**: $106,142.00 - $125,241.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ519469 **Closing Date**: 22 September...

  • Research Project Support Officer

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Health Manager Level 1 **Remuneration**: $81,581.00 - $108,532.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ516848 **Closing Date**: 15 September 2024 (11:59PM) **Where you’ll be...

  • Travel Coordinator

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**:Permanent Full Time **Position Classification**:Administration Officer Level 6 **Remuneration**:$80,340.91 - $82,240.21, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**:38 **Requisition ID**: REQ547350 **Closing Date**:Tuesday 4 February 2025 (11:59 pm) **Join...

  • Front of House and Events Manager

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Health Manager Level 2 **Remuneration**: $106,142.00 - $125,241.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ523082 **Closing Date**: 14 October 2024 (11:59PM) **This position is open to...

  • Project Officer

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time up to 30 June 2026 **Position Classification**: Health Manager Level 2 **Remuneration**: $106,142.00 - $125,241.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ523483 **Closing Date**: 14 October 2024...

  • Economics Analyst

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Health Manager Level 3 **Remuneration**: $122,850.00 - $139,559.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ524103 **Closing Date**: 23 October 2024 (11:59PM) **Agency Overview** The...

  • Biostatistician

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**:Temporary Full Time (up to June 2027) **Position Classification**:Health Manager Level 2 **Remuneration**:$109,857 to $129,624, plus Superannuation **Location**:1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**:38 **Requisition ID**:REQ547707 **Closing Date**: Tuesday 4 February 2025 (11:59PM) **Where...

  • Project Officer

    2 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Health Manager Level 2 **Remuneration**: $106,142.00 - $125,241.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ517126 **Closing Date**: 29 September 2024 (11:59PM) **Agency Overview** The...

  • Data Strategist

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**:Permanent Full Time **Position Classification**: Health Manager Level 5 **Remuneration**: $166,678 - $186,448 plus Superannuation **Location**:1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 40 **Requisition ID**:REQ536613 **Closing Date**: Sunday 8 December 2024 (11:59PM) Join our Financial...

  • Manager, Pricing Funding and Modelling

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Permanent Full Time **Position Classification**: Health Manager Level 5 **Remuneration**: $157,540.00 - $176,641.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards and a hybrid working environment **Hours Per Week**: 40 **Requisition ID**: REQ381907 **Closing Date**: 14 March 2021 (11:59PM) **Where you'll be...

  • Project Officer Newgen Matrix

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**:Temporary Full Time (up to 1 February 2026) **Position Classification**:Health Manager Level 3 **Remuneration**: $127150 - $144444, plus Superannuation **Location**:1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**:38 **Requisition ID**:REQ549398 **Closing Date**: Friday 7 February 2025 (11:59PM) Join...

  • Administrative Officer

    3 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time up to 11 months **Position Classification**: Admin Officer Level 6 **Remuneration**: $77,623.75 - $79,458.87, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ513952 **Closing Date**: 4 September 2024 (11:59PM) **Where...

  • Data Analyst

    2 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**:Temporary Full Time (up to 31 December 2025, with possibility of extension) **Position Classification**:Health Manager Level 2 **Remuneration**: $109,857 - $129,624, plus Superannuation **Location**:1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**:38 **Requisition ID**:REQ534858 **Closing Date**:2...

  • Executive Officer

    4 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**:Permanent Full Time **Position Classification**:Health Manager Level 2 **Remuneration**:$109,857 - $129,624, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ549431 **Closing Date**: Monday 10 February 2025 (11:59PM) Join our System...

  • Implementation Officer

    3 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time (up to 30 June 2026) **Position Classification**: Health Manager Level 3 **Remuneration**: $127,150 - $144,444, plus Superannuation **Location**:1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 38 **Requisition ID**: REQ542464 **Closing Date**: Sunday 26 January 2025...

  • Rostering Partner

    4 weeks ago

    St Leonards, Australia RSL LifeCare Full time

    RSL LifeCare is a leading not-for-profit organisation focused on enriching the lives of veterans and seniors. Established in 1911, we are driven by our vision to create proud communities, living their best lives. We are dedicated to helping all individuals under our care thrive, every day. We are currently looking to expand our team and have vacancies for...

  • Director Financial Accounting

    3 weeks ago

    St Leonards, Australia Health System Support Group Full time

    **Employment Type**: Temporary Full Time up to 31 May 2025 **Position Classification**: Health Manager Level 6 **Remuneration**: $176,401.00 - $192,662.00, plus Superannuation **Location**: 1 Reserve Road, St Leonards NSW, in a hybrid working environment **Hours Per Week**: 40 **Requisition ID**: REQ520178 **Closing Date**: 22 September 2024...