Content Operations Specialist

2 weeks ago

Sydney, Australia Atomi Full time

**Sydney Or Remote, AU**

**Educational Content /**

**Full-Time /**

**Hybrid**

**Join Atomi: Innovate, empower and inspire in the Edtech world.**

Our mission is to help unlock the world’s potential by optimising the way we teach and learn. With a unique blend of technology and creativity, we bring learning to life, making complex concepts simple and accessible to students, educators, and parents alike.
- We’re a team driven by our core values: a deep-rooted passion for learning, a relentless pursuit of quality at speed, humility in our growth, a commitment to pushing boundaries, empowering others fearlessly and championing the needs of our customers. Our culture is built on these values, ensuring we stay agile, innovative and empathetic to the evolving needs of the education community.
- At Atomi, you’ll be encouraged to think creatively, work collaboratively and contribute to a mission where every piece of work is a step towards realising our collective potential in classrooms and beyond.

**The opportunity**

We’re looking for a **Content Operations Specialist** to join our team and play a pivotal role in ensuring the efficiency and excellence of our content creation process. This role is crucial in developing and refining systems that streamline content planning, creation, and publishing while enabling our team to produce impactful educational materials.

**What you'll do...**:

- Build scalable, flexible systems and workflows to enable seamless content operations.
- Continuously evaluate and refine processes to improve efficiency and remove bottlenecks.
- Use project management tools to track progress, allocate resources, and ensure timely content delivery.
- Partner with the Head of Content and team leads to align operational strategies with content goals and roadmaps.
- Develop and maintain editorial calendars and feasibility analyses for content projects.
- Train and upskill team members on Atomi’s operational systems and standards.
- Oversee the publishing process to maintain quality and ensure accurate captioning.
- Manage customer feedback through a ticketing system to inform content decisions quickly.
- Prepare reports on content production and project status.

**What you'll bring to Atomi...**:

- Exceptional organisational skills with the ability to manage multiple projects simultaneously.
- A self-driven, independent mindset with a strong sense of initiative.
- Proven problem-solving abilities and the ability to prioritize tasks effectively.
- Strong communication and interpersonal skills to train and support team members.
- High attention to detail and a commitment to operational excellence.
- Proven experience in an operations analyst/coordinator or similar role.
- High proficiency in project management tools like Jira and advanced skills in Google Sheets or equivalent software.

**Working at Atomi**:

- ** Tailored flexibility**: Enjoy work-life balance with hours that adapt to your needs, whether for university, family or personal time.
- ** Generous leave**: Experience unlimited paid leave options as a permanent team member.
- ** Location Independence**: Work from Sydney, interstate or wherever you find inspiration.
- ** Growth and development**: Use ongoing opportunities to improve your skills and expand your knowledge.
- ** Holistic wellbeing**: Benefit from a comprehensive employee assistance program subscription and additional wellbeing leave, supporting your best self.
- ** Parental support**: Enjoy 14 weeks of paid leave for new parents, with additional leave specifically for birthing parents.
- ** Work with the best**: We know you want to work alongside the best, so we work hard to hire only the best.
- ** Regular social in-person and remote events**:Including team sports competitions, trivia nights and themed annual events.
- ** Atomi access**: Enjoy free Atomi services for you and your family.
- ** Onsite teams**: Our Sydney office is ideally located in a central setting with cafes, shops and public transport nearby.

**How to Apply**

**Please note**:

- All applicants must hold Australian working rights.

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