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Content Discovery Specialist
5 months ago
We also acknowledge the unique contribution that Aboriginal and Torres Strait Islander peoples make to our society and our workplace through their enduring and continued connection to land, sea, sky and community.
**About Us**
SBS is one of the world's most unique and innovative media organisations, producing trusted, meaningful and engaging content that exists for all Australians to inspire, support and celebrate the diversity of our multicultural society.
Our purpose, for the last 49 years, has reflected and explored the evolving diversity of Australia, investing in initiatives to deepen its connections with communities, sharing their stories and giving a voice to those often unheard, with the aim of increasing understanding and respect of the differences that make up Australia.
SBS is a truly distinctive network, showcasing multicultural, multilingual and First Nations stories otherwise untold in the Australian media.
The Department
As part of TV & Online Content Operations, the Content Discovery team works to deliver over 5,000+ hours of programming per year with functions such as media delivery, classification, creative materials and descriptive metadata for SBS On Demand, SBS, Viceland, Food, NITV, World Movies & WorldWatch.
About The Role
Reporting to the Manager, Content Discovery, the Specialist provides information and materials to promote discoverability of our content and bring SBS programs to life for our audience. With a focus on Drama, Film and Food programming, the role supports our acquired content by sourcing and coordinating delivery of a suite of assets (such as subtitles and key art), partnering with internal teams and communicating with local & international content distribution partners as a daily function.
The role helps people across the business find the information they need and is collaborative, customer focussed, and solutions oriented. As a central point of contact for pre-broadcast information, the Specialist keeps a watchful eye on scheduling developments and anticipates the needs of internal clients including On Demand, ASPP (subtitling & captioning), Publicity & Marketing.
Consistent and accurate program metadata is crucial to support our digital content pipeline and the Specialist is responsible to research, verify and manually enter metadata directly into IBMS and work closely with TV & Online Content teams such as Commercial, Acquisitions and Commissioning to ensure our program metadata is complete and accurate for all our partners, both internal and external.'¯
About You
Ideally, you will have:
- Experience in a broadcast or content distribution environment with experience managing support materials and metadata.
- Proven experience in providing efficient, high-quality service to key customers (internal and external stakeholders).
- Demonstrated ability to problem-solve and prioritise multiple requests from across the business, while adhering to scheduling timelines.
- Excellent interpersonal and communication skills, ability to establish and maintain relationships with colleagues and clients, both in person and online.'¯
- Attention to detail with ability to read, enter and check large volumes of data. Previous experience with IBMS (Sintec/Operative), highly desirable.'¯
- Self-starter with ability to collaborate while also taking responsibility for personal workload.'¯'¯
- Capacity to work in a hybrid role, office based 3 days; remote 2 days.
'¯Feel like you meet most, but perhaps not all the criteria listed? Then, send through your detail as whilst we have specific requirements in mind we can look at how we can bridge the gaps
Some of the reasons to consider working with us:
- The people We truly celebrate and welcome difference at SBS and encourage everyone to bring their whole self to work & you’ll be part of one of the most inclusive companies in Australia
- The culture and the engagement of our workforce 93% of our employees have stated that they are proud to work for SBS'¯'¯
- We offer a range of benefits from, health care checks, salary packaging, Employee Assistance Programme, flexible work arrangements and discounted gym membership nationally with Fitness Pass.'¯
- We’re agile and innovative in the way we work, as well as being a trusted and established brand. At SBS we have been broadcasting for over 49 years and our future is packed with many more exciting developments
- We also love to promote from within We have allocated training funds to do just that and help bridge the gaps when moving from role to role.
For other opportunities within our organisation please visit our careers website SBS Careers - Working at SBS
Reasonable adjustments
To find out more about reasonable adjustments with SBS, please view our video here.
