Client Services

2 months ago

Silverwater, Australia oOh! Full time

**Who we are**:
Cactus Imaging is part of oOh media. As the leading Imaging and Format printing company in Australia, Cactus Imaging is also internationally recognised as one of the world’s leading digital printers. Boasting one of the largest Grand Format production capacities in the Australia and Asia Pacific regions, Cactus maintains state-of-the-art equipment at their facility in Sydney NSW, operating 24 hours a day. Our size, scale, and quality allows us to deliver ‘world-class’ printing solutions and lead the grand format printing industry. Specialising in billboards, banners, vehicle wraps, street furniture, retail display & interior signage, building wraps & hoardings, fabric printing, and more.

**The role**:
Based at our state-of-the-art facility in Silverwater, we are seeking a dynamic and forward-thinking Client Services -Key Accounts person to join our team in Silverwater on a 7-month contract basis.

In this diverse role, you are responsible for ensuring that the company's services meet the client's requirements and be able to provide administrative support to sales representatives. This role is a unique conduit between sales, production, and our clients. This role is perfect for someone wanting to develop into an Account Manager in the future.
- Ensure all jobs are accurately entered into the system with all of the required information for production and invoicing purposes
- Assist with setting the production schedules which allows the delivery of products on time
- Offer a helpful and informative customer service to current and prospective clients
- Answer phone calls and greet visitors
- Provide an administrative arm to sales representatives
- Responsible for progress and timely delivery of campaigns
- Liaise with internal print, finishing and shipping departments

**The Experience**

Not only will you have a great attitude, enjoy working in a team, and can thrive in a creative environment, you will need to demonstrate the below to be successful in obtaining this 7-month contract role:

- The ability to multi task & handle high volumes of requests whilst maintaining excellent customer service
- Exceptional attention to detail
- Sound knowledge with the Microsoft Office suite
- Excellent written and verbal communication skills
- Strong administrative skills
- Superior time management and prioritisation skills
- Can work accurately and efficiently given tight deadlines
- Excellent problem-solving skills and a solutions-orientated approach to issues and challenges
- Ability to build and maintain relationships with internal & external stakeholders
- A well-rounded team player who knows how to have fun and get things done
- A can-do attitude.

**Our Benefits**:
**You flex -** We are all different and we recognise that. You can flex how and when you need and we have the opportunity to flex as work in a flexible capacity in an environment where you can bring your best self

**Best You - **We strongly encourage our people to be their best selves and we have internal and external training plus structured and defined career paths, NGEN memberships, peer mentoring, team shadow opportunities

**Your leave, your way - **purchase additional annual leave, inclusive paid parental leave policy that supports all parents and carers, paid wellbeing day, paid community service and volunteering leave days, swap a public holiday for a day of significance

**Support You - **We have partnered with wellbeing market leader, Sonder, which provides our people and their immediate family, free human centric wellbeing and care support 24/7. We also provide discounted gym memberships, clothing apparel and discounted online wellbeing retailers

**Celebrate You - **Active Reward and Recognition Program for peer-to-peer kudos

oOh is committed to employing team members who align with our Values and who meet the requirements of the role. As part of the recruitment process, there are a number of checks which may be conducted to demonstrate your suitability for a role including police / criminal background checks, medical, drug and alcohol testing, due diligence checks, right to work checks, and/or reference checks.

If this isn’t the right role for you, we’d also love for you to be part of our Talent Community so you can be the first in line to be considered when a new opportunity comes up.

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