Technical Support Service Technician

2 weeks ago

Silverwater, Australia Position Partners Full time

**Role Overview**:
Aptella are seeking a dynamic and versatile Technical Support Service Technician to join their team based in Silverwater. This is a full-time role reporting to the Support Services Manager. In this role, you will be responsible for providing technical support both remotely from our office and on-site with our customers’ equipment. Your expertise will be crucial in maintaining our client’s satisfaction and ensuring the seamless functioning of our Automation, Survey, Machine Control and Software solutions.

This is a dynamic role where; you’ll have the opportunity to leverage your current skills set whilst also benefiting from our personal development and training programs. Ideally you would have a background in Civil Engineering, Surveying, or similar discipline, and have a strong interest in technology.

**Key responsibilities will include**:

- Transitioning between office and field environments, providing technical support for our customers.
- Managing support cases within our case management systems.
- Field Support for Surveying/Geospatial products and Machine Control products.
- Delivery of customer development and training in the field or within our dedicated training facilitates.
- Assist sales teams with product demonstrations and technical advice to ensure customers have the right solutions.
- Provide Surveying/Geospatial & Civil product handovers to our customers.
- Provide support for internal Services Team.
- Assist Pre-Delivery Teams in setting up Hire Equipment.
- Assist service schedulers with field service requirements.
- Be seen to be a trusted advisor by our customers and staff.

**About you**:
To be successful in this role, you will have the following attributes:

- Have a commitment to being part of maintaining a safe work environment
- Ability to build and manage customer relationships and expectation.
- Have a desire to be seen to be a trusted advisor by our customers and staff.
- Experience with surveying practices, techniques, and concepts
- Experience with survey data preparation and various software packages
- Background in GPS & 3D Machine Control is desirable
- Enthusiastic attitude and willingness to learn new skills, embrace new technologies and automation strategies
- Excellent communication and organisational skills
- Strong attention to detail
- Team oriented, excellent interpersonal skills and positive outgoing personality
- Goal oriented, outcome focused, performance driven
- Display a high degree of professionalism and positive attitude
- Strong technical aptitude

**In return you will get**:

- Fully Maintained Company vehicle
- Company Mobile Phone
- Company Laptop

**Why join us?**

**Aptella **is a company with an inclusive and collaborative working culture. With an 82% employee engagement rate, we are the place to work.

You will be working with evolving and emerging technology as well as great people who are very capable and passionate about what they do. Position Partners believes in diversity of thinking so you will have the ability to make an impact no matter what role you are in.

**Aptella** provides continuous development for all employees, career progression, reward and recognition, flexible working days and hours, hybrid work (work from home and office), generous parental leave provisions, salary sacrificing benefits, travel and a wellness programme.

Aptella strives for excellent service delivery and taking pride in what we do. If you share these passions in your career, we would like to hear from you.

Aptella is an equal opportunity employer that values diversity - we acknowledge the vibrancy that a diverse workforce brings to enhance both our workplace culture and our service delivery. We encourage all suitably qualified applicants to apply.

  • Field Service Technician

    2 weeks ago

    Silverwater, New South Wales, Australia Interloc Lockers Full time

    POSITION DESCRITIONPosition DetailsJob title: Field Services TechnicianReporting to: Technical Services ManagerDirect reports:NILEmployment Term:Full-time (minimum 38 hours p/w)Salary: $52k - $59k plus 10% Superannuation (depending on experience)Location: Sydney Metro, South West Sydney, InterstatePosition Overview**Field Services Technician: - **Provide...

  • Field Service Technician

    3 days ago

    Silverwater, Australia Light & Wonder Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Job Summary: Field Service Technicians are responsible for providing a technical service to LnW gaming...

  • Field Service Technician

    4 weeks ago

    Silverwater, Australia Light & Wonder Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our...

  • Service Technician

    4 weeks ago

    Silverwater, Australia Vendito Consulting Full time

    Sector- Medical / Dental - Job type- Full Time - Contact- 0481 611 527- Location- Silverwater - Salary- 80k/year - 90k/year - Reference We are currently seeking experienced and highly motivated Field Service Technician based in the Greater Sydney region. Reporting to the General Manager, your primary responsibility will be to carry out preventative...

  • Field Service Technician

    2 weeks ago

    Silverwater, New South Wales, Australia Light & Wonder Full time

    Gaming:Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.Position SummaryJob Summary:Field Service Technicians are responsible for providing a technical service to LnW gaming machines and...

  • Field Service Technician

    2 weeks ago

    Silverwater, New South Wales, Australia Light & Wonder Full time

    Gaming:Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.Position SummaryGaming:Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team...

  • Field Service Technician

    2 weeks ago

    Silverwater, Australia LNW Gaming ANZ Pty Ltd Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games,...

  • Field Service Technician

    2 weeks ago

    Silverwater, New South Wales, Australia LNW Gaming ANZ Pty Ltd Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and...

  • Field Service Technician

    2 weeks ago

    Silverwater, Australia Position Partners Full time

    **Role Overview**: Aptella are currently seeking a Field Service Technician to join their team. This is a full-time permanent role be based at our branch in Silverwater.** **This role will report to the Field Services Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer...

  • Field Service Technician

    2 weeks ago

    Silverwater, Australia Position Partners Full time

    **Role Overview**: Aptella are currently seeking a Field Service Technician to join their team. This is a full-time permanent role be based at our branch in Silverwater.** **This role will report to the Field Services Manager and requires a high level of personal responsibility and autonomy to deliver quality services that maintain a positive customer...

  • Technical Specialist

    2 weeks ago

    Silverwater, Australia Peoplebank Full time

    Location: - Silverwater- Job Type: - Contract- Posted: - about 5 hours ago- Contact: - Pravin Manandhar- Discipline: - General IT - Reference: - 256054**About the Company**: Our client is a global leader in communication. They provide mobile radio communications, video security & access control, integrated technology to help make communities safer. **About...

  • Support Technician

    1 week ago

    Silverwater, Australia Position Partners Full time

    **Role Overview**: Aptella are looking for a Support Technician to join their team based in Silverwater. This is a full-time role reporting to the Support Services Manager. The primary objectives of this role are to provide support to customers in relation to service, hire and sales of GIS/Mapping, GPS, Total Station, Machine Control and Software...

  • Ndt Technician

    3 weeks ago

    Silverwater, Australia LMATS Pty Ltd Full time

    **NDT Technician** Employer: LMATS Pty Ltd Position Location: Sydney Position Tenancy: Full-time, permanent **Who we are**: **What we seek**: **LMATS **is seeking **NDT Technician** for Sydney office located in Silverwater. Reporting to state manager, NDT Technician will be responsible for designing and preparing range of onsite and laboratory-based...

  • Radio Technician

    3 months ago

    Silverwater, Australia Motorola Solutions Full time

    **Company Overview**: At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that...

  • Service Support Administrator

    3 weeks ago

    Silverwater, Australia Equans Full time

    **Domaine**: Fonctions Supports/Support administratif - **Type d'emploi**: Standard - **Temps de travail**: **About EQUANS ANZ** EQUANS is part of a global, technical services leader. Our high-performing project teams, qualified technicians, and workforce deliver innovative, customised solutions for our clients, supporting them in their energy, industrial...

  • Field Service Technician

    2 months ago

    Silverwater, Australia Cubic Corporation Full time

    Business Unit: Cubic Transportation Systems Company Details: When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people’s lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...

  • Field Technician Manager

    4 weeks ago

    Silverwater, Australia Light & Wonder Full time

    Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary Job Summary: As the Technical Manager, Field Installations, you will be responsible for the scheduling of...

  • Service Technician

    2 weeks ago

    Silverwater, New South Wales, Australia Onsite Rentals Full time

    Posted: 22/04/2024Closing Date: 21/06/2024Job Type: Permanent - Full Time Location: Silverwater NSW Job Category: Trades & ServicesOnsite Rental Group is a national specialist equipment hire business that focuses on transparent and efficient hire solutions. We have over 30 years' experience in this industry across a range of industries including mining, oil...

  • Entry Level IT Support Technician- Bilingual

    3 weeks ago

    Silverwater, Australia EVER Australia Holding Pty Ltd Full time

    **About us**: Our company is an Australian privately owned footwear company. We design and manage EVERAU AS and Tarramarra. EVER offer a variety of premium Merino sheepskin products such as UGG Boots, slippers, as well as other fashion footwear, apparel, and accessories. EVER has about 200 employees across Australia and China. The best part is we’re big...

  • Field Service Technician

    2 weeks ago

    Silverwater, New South Wales, Australia Cubic Corporation Full time

    Business Unit:Cubic Transportation SystemsCompany Details:When you join Cubic, you become part of a company that creates and delivers technology solutions in transportation to make people's lives easier by simplifying their daily journeys, and defense capabilities to help promote mission success and safety for those who serve their nation. Led by our...