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Workplace Experience Coordinator

1 month ago

Brisbane, Australia CBRE Full time

Posted- 16-Aug-2023- Role type- Full-time- Areas of Interest- Administrative- Location(s)- Brisbane - Queensland - Australia- **Work for GWS client who are leaders in the consulting space for Engineering**:

- ** Endless growth opportunities within a Global firm**:

- ** Collaborative team culture with a diverse mix of work**:

- ** Brisbane | Land of the Turrbal people**:

- ** 40 hour work week**

**Culture of our team at CBRE GWS**:
CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organisation, comprised of the best and brightest professionals. Within Global Workspace Solutions, also known as GWS, we are invested in the development and unique needs of our diverse employees and client accounts.The Workplace Experience Coordinator role is the forefront of delivering a positive office experience as a cultural ambassador. Community advocate and service leader. In this role you will provide experience services and support to increase individual well-being, personality productivity and organizational effectiveness my supporting all employee facing services.**Here's what you’ll achieve**:

- Greets employees and announces clients and visitors. Conducts guest registration through badging software. Issues visitor passes and validate parking. Receives and directs incoming calls to appropriate parties.
- Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers of behalf of other team members (e.g. Facilities or Janitorial Team).
- Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request.
- Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.
- Provides support for Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management. Ensures all billings for business services are invoiced and billed as required.
- Maintains records of vendor proof of insurance and contractual documentation in place, per requirements.
- Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering.

**About you**:

- A minimum of 1 year of front desk, concierge, customer service or other hospitality experience is preferred.
- Comfortable meeting and engaging with new people.
- Have a positive attitude and strong sense of urgency in resolving any issues that may arise.

**What’s in it for you?**

People are the foundation upon which our success is built. Our company is diverse and so are the opportunities for professional and career development. Our people are free to expand their skills and knowledge to drive their careers and reach their full potential.We value flexibility and our people work in ways that meet their work/life commitments and support their wellbeing, development, and performance. Our people benefit from a range of educational, financial, lifestyle, health and wellbeing benefits and programs, corporate partnerships, and discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days.**Can we inspire you to join us?**

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.We welcome and encourage First Nations people to apply.We look forward to hearing from you.

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