Consultant, Fraud Initiatives

6 months ago

Melbourne City Centre, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD
- **Use your proven Fraud experience to drive success in this newly created team**:

- **Support the drive for change and awareness in Personal Everyday Banking**:

- **Take this opportunity to be part of a collaborative and inclusive team**

**It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.**

Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth to us, you’ll be recognised and rewarded for your contribution in return. You’ll have our support to excel for our customers, deliver positive change for our communities and grow your career.

We currently have an exciting opportunity for a Consultant, Fraud Strategy to join a newly created team in Personal Everyday Banking.

As an experienced fraud analyst will support in setting up the fraud risk settings and governance framework. Working closely with teams across NAB, including Group Investigations and Fraud, Financial Crime Operations and second line risk teams to support initiatives and new functionalities to enable Personal Banking to meet customer service standards.

Working closely with the Head of Fraud and your team, you will:

- Support the ongoing uplift in fraud performance and initiatives
- Deliver high NPS for Fraud & Disputes journey
- Collaborate with key stakeholders and partners
- Ensure compliance and governance

**What you will bring**

As an experienced fraud professional, you will be passionate about your industry and contributing to improving our customers experience. A natural problem solver, you will enjoy working with data and producing solutions. Tertiary qualified in a relevant field, you can demonstrate:

- Experience working in fraud prevention and detection domain with a focus on consumer payments
- Strong analytical skills, with the ability to comprehend complex data and identify fraud patterns and root causes
- Hands on, independent and results driven mentality
- Excellent communication and stakeholder management
- Knowledge of financial products and services

**A diverse and inclusive workplace works better for everyone**

At NAB we are intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It is a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and job sharing and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

**Join NAB**

unsolicited CVs from agencies will not be accepted.

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