Head of Divisional Controls

3 weeks ago


Melbourne, Australia NAB - National Australia Bank Full time

**Work type**: Permanent Full time
**Region**: VIC- Melbourne CBD
- **Exceptional opportunity to showcase your People Leadership & Risk, Compliance & Controls expertise**:

- **Lead a high-performing team in Divisional Controls supporting Financial Crime Operations & Fraud**:

- **Drive risk awareness, understanding & change in this influential position**

**A career that gives you more**

Your career at NAB is about more than money, it's about serving our customers well and helping our communities prosper. We are looking for experienced risk leader with outstanding knowledge of risk management, reporting and compliance disciplines ideally within highly regulated environments. Your ability to lead high performing teams, take a practical approach to solving issues and exceptional time management skills will see you bring success to this role and team.

The Head of Divisional Controls, FCO and Fraud Operations is critical in driving risk compliance assurance, awareness, understanding and change. As a key member of the Enterprise Operations DCO Leadership Team, you will contribute to a high-performing culture that values hands on leadership, bring deep risk and control management experience to build trusted relationships across Enterprise Operations. This Head of role will specifically support Financial Crime Operations and Fraud Operations.

**Key responsibilities of this role will include**

Reporting to the Executive, DCO Compliance and Risk Delivery. You will work directly with the Executive, DCO in advising and supporting the Divisional Group Executive to complete all risk requirements. This role is primarily responsible for:

- Leading a team who support the management of risk and compliance obligations, control monitoring, and related management reporting
- Operational risk and regulatory obligation identification, impact assessment and change within the Division
- Engaging and managing senior stakeholders to implement and improve business systems and processes through the use/integration of the risk and compliance framework
- Risk profiling: assisting to identify key risks and design of indicators to monitor, input into Divisional Risk Setting Statements as relevant
- Designing controls: assisting to identify the right key controls to mitigate key risks and obligations applicable to the business
- Exceptional communication with the Divisional Leadership Teams and senior stakeholders
- Providing business specific input and context to: Risk deep dive reviews, Internal Audit reviews, Assurance reports, Action plans for ineffective operational controls
- Assisting in regulatory responses and regulatory engagement matters
- Leading key initiatives within the business and engaging senior stakeholders to ensure outcomes are delivered

**What skills & attributes will I need?**
- 10+ year experience in a financial crime, legal, consulting, audit, or operational risk role
- Intermediate to advanced understanding of AML/CTF regulations applicable to Australian Banking
- Extensive, established experience in operational risk management and solving complex problems
- Comprehensive knowledge of risk management and compliance disciplines
- Practical approach to solving issues balancing strong commercial acumen within a risk framework
- Exceptional stakeholder engagement skills, with an ability to engage, build relationships and influence with ease
- Understanding of processes, products and systems
- Thinks broadly within defined strategies and policies to meet business needs.
- Adapts and determines new solutions
- Ideal but not essential: proven track record delivering complex projects and change management

**A diverse and inclusive workplace works better for everyone**

At NAB, we’re intent on building a culture we can all be proud of. One based on trust and respect. An uplifting environment where every single one of us feels appreciated and empowered to be our true, authentic selves. A diverse and inclusive workplace where our differences are celebrated, and our contributions are valued. It’s a huge part of what makes NAB such a special place to be.

**More focus on you**

We are committed to delivering a positive experience for our colleagues and a workplace you can be proud of. We support our colleagues to balance their careers and personal life through flexible working arrangements such as hybrid working and competitive financial and lifestyle benefits. We invest in our colleagues through world class development programs (Distinctive Leadership and Career Qualified in Banking), and empower you to learn, grow and pursue exciting career opportunities. For more information, please click here.

**Join NAB**

unsolicited CVs from agencies will not be accepted.



  • Melbourne, Victoria, Australia National Australia Bank Full time

    Head of Divisional Controls - FCO & Fraud OperationsJob no: 792329Business unit: Technology and Enterprise OperationsPrimary position location: 395 Bourke St, Melbourne, VICWork type: Permanent Full timeRegion: VIC- Melbourne CBD- Exceptional opportunity to showcase your People Leadership & Risk, Compliance & Controls expertise:Lead a high-performing team in...


  • Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeRegion: VIC- Melbourne CBD- Exceptional opportunity to showcase your People Leadership & Risk, Compliance & Controls expertise:Lead a high-performing team in Divisional Controls supporting Financial Crime Operations & Fraud:- Drive risk awareness, understanding & change in this influential positionA career that gives you...


  • Melbourne, Victoria, Australia National Australia Bank Full time

    Head of Divisional Controls - FCO & Fraud OperationsHead of Divisional Con rols - FCO & Fraud Opera ionsJob no: 792329Business uni: echnology and En erprise Opera ionsPrimary posi ion loca ion: 395 Bourke S, Melbourne, VICWork ype: Permanen Full imeRegion: VIC- Melbourne CBD Excep ional oppor uni y o showcase your People Leadership & Risk, Compliance & Con...


  • Melbourne, Australia National Australia Bank Full time

    **Head of Divisional Controls - FCO & Fraud Operations** **Job no**: 792329 **Business unit**: Technology and Enterprise Operations **Primary position location**: 395 Bourke St, Melbourne, VIC **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **Exceptional opportunity to showcase your People Leadership & Risk, Compliance & Controls...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD **It’s more than a career at NAB. It’s about more opportunity, more moments to make a difference and more focus on you.** You make NAB. You get it done for our customers and our communities. You’re laying the foundations for NAB’s future success. Together we’ll grow, excel for...


  • Melbourne, Australia National Australia Bank Full time

    Head of Divisional Controls - FCO & Fraud Operations Head of Divisional Con rols - FCO & Fraud Opera ions **Job no**: 792329 **Business uni**: echnology and En erprise Opera ions **Primary posi ion loca ion**: 395 Bourke S, Melbourne, VIC **Work ype**: Permanen Full ime **Region**: VIC- Melbourne CBD - Excep ional oppor uni y o showcase your People...


  • Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: VIC- Melbourne CBDIt's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.You make NAB. You get it done for our customers and our communities. You're laying the foundations for NAB's future success. Together we'll grow, excel for our customers, and make this...


  • Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: VIC- Melbourne CBDIt's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.You make NAB. You get it done for our customers and our communities. You're laying the foundations for NAB's future success. Together we'll grow, excel for our customers, and make this...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Location**: VIC- Melbourne CBD - **Use your expertise to drive positive outcomes for our customers**: - **Be recognised as an expert in your field, offering direction and support to the business**: - **Identify, build and maintain strong internal and external relationships** **A career that gives...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time **Location**: VIC- Melbourne CBD - **Use your expertise to drive positive outcomes for our customers**: - **Be recognised as an expert in your field, offering direction and support to the business**: - **Identify, build and maintain strong internal and external relationships** **A career that gives you more** Your...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Fixed term Full time, Secondment **Location**: VIC- Melbourne CBD - **Fast-paced, diverse and challenging role in a high profile business unit**: - **Outstanding opportunity to build and progress your career**: - **Permanent opportunity and 13 month role on offer** **A career that gives you more** Your career at NAB is...


  • Melbourne, Australia NAB - National Australia Bank Full time

    **Work type**: Permanent Full time, Permanent Part time **Location**: VIC- Melbourne CBD - **Excellent opportunity to join a team which is going through exciting growth and transformation**: - **Play an integral role in leading, influencing & delivering strategic outcomes**: - **Newly created position to support Personal Everyday Banking** **A career that...


  • Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full time, Permanent Part timeLocation: VIC- Melbourne CBD- Use your expertise to drive positive outcomes for our customers:Be recognised as an expert in your field, offering direction and support to the business:- Identify, build and maintain strong internal and external relationshipsA career that gives you moreYour career at NAB is...


  • Melbourne, Victoria, Australia NAB - National Australia Bank Full time

    Work type: Permanent Full timeLocation: VIC- Melbourne CBD- Use your expertise to drive positive outcomes for our customers:Be recognised as an expert in your field, offering direction and support to the business:- Identify, build and maintain strong internal and external relationshipsA career that gives you moreYour career at NAB is about more than money,...


  • Melbourne, Australia National Australia Bank Full time

    Associate Director Divisional Controls **Associate Director Divisional Controls** **Job no**: 793223 **Business unit**: Personal Banking **Primary position location**: 395 Bourke St, Melbourne, VIC **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **Bring your passion for divisional controls alongside your experience in first line...