Aps 4 - Fraud Investigator

4 months ago

Melbourne, Australia HOBAN Recruitment Full time

**About Our Client**:
Our client is a dynamic and forward-thinking organisation committed to making a positive impact on the lives of individuals with significant and permanent disabilities. With a strong focus on creating a participant-centered culture, our client plays a crucial role in providing essential support and empowering Australians to achieve their goals.

**About the Role**:
As an APS4 Investigation Assistant (Labour Hire), you'll be instrumental in supporting the investigation process related to fraud detection and prevention. The Investigation Assistant will work within the Governance, Risk & Integrity Group at our agency. We're dedicated to upholding the highest standards of integrity and accountability in the pursuit of our mission. This role will see you contributing to the critical work of our Fraud Intelligence and Investigations Branch, playing a key role in protecting the financial sustainability of a significant Australian initiative. As an Investigation Assistant, you'll be part of a diverse and collaborative team, working closely with experienced professionals. Your responsibilities will include:

- Collaborating with other investigation assistants under the guidance of the National Technical Officer (NTO), providing essential technical support for investigations.
- Utilizing your knowledge and a Certificate IV in Government (Investigation) to facilitate the progression of investigations, including those with potential criminal implications.
- Analyzing and assessing information, documents, and data to provide insights and support to investigators.
- Assisting in preventing inappropriate benefit payments through monitoring, review, and reporting to ensure compliance and minimize risk.
- Conducting telephone and face-to-face inquiries for the purpose of verifying information and data.
- Contributing to the creation of accurate and informative reports for investigation cases.
- Providing operational and administrative support to the team and work area.

**About You**:
To excel in this role, you should possess:

- A solid understanding of investigative procedures and practices, supported by a Certificate IV in Government (Investigation) or equivalent.
- Strong analytical skills to assess information and contribute to effective decision-making.
- Excellent communication skills to interact with internal and external stakeholders and provide advice on various matters.
- Proficiency in using analytical tools and databases for data collection and maintenance.
- An organized approach to maintaining accurate records and managing administrative tasks.
- The ability to work effectively within defined parameters, following established policies and practices.
- Adaptability to work in an open office environment and, on occasion, from home.
- Willingness to engage in phone-based and face-to-face interactions.

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