Resource Manager

2 weeks ago

Sydney, Australia Palo Alto Networks Full time

Company Description
**Our Mission**

At Palo Alto Networks® everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life.

We have the vision of a world where each day is safer and more secure than the one before. These aren’t easy goals to accomplish - but we’re not here for easy. We’re here for better. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

**Job Description**:
**Your Career**

The Resource Manager will be responsible for managing resources and staffing for all potential and assigned projects; working directly with the Director, Global Consulting Operations, and acting as a liaison among executive leadership and the security consulting team for matters relating to allocating the appropriate resources to ensure proper staffing and achieving utilization goals, ensuring that projects are staffed in a timely manner, and communicating any issues that may impact deadlines. The Resource Manager will report directly to the Director, Global Consulting Operations, and have a proven track record of success.

**Your Impact**:

- Serve as the first point of contact for all inbound and urgent staffing requests.
- Maintain up-to-date knowledge of current and upcoming projects and business development activities as they relate to resourcing.
- Collaborate with Unit 42 and Palo Alto Networks Sales teams as it relates to Unit 42 Security Consulting and Security Consulting Services.
- Responsible for tracking all staffing requests in the region and collaborating with the Global Resource Management team.
- Notify the Director, Global Consulting Operations, of any concerns or issues related to staffing, resource allocation, and meeting client deliverables.
- Under the direction of the Director, Global Consulting Operations, the Resource Manager will partner with executive staff and the security consulting team on a multitude of projects to ensure successful completion.
- Collaborate daily with the Director, Global Consulting Operations, to provide a summary of projects and increase utilization of consultants.
- Develop and maintain a strong understanding of the Security Consulting team’s skill sets to be able to maintain relationships and provide insight for opportunities in a variety of casework and professional development.

**Qualifications**:
**Your Experience**
- Bachelor’s degree in communication, psychology, business, liberal arts, or a related major preferred.
- Three to five years of professional experience; cyber-security experience highly preferred.
- Ability to act as the first point of contact for new inbound and urgent staffing requests during business hours,
- Flexibility to work occasional nights and weekends as needed.
- The ability to build strong professional relationships.
- The proven ability to work autonomously, prioritize projects, solve problems requiring meticulous attention to detail, multitask, and communicate with stakeholders at all levels of an organization.
- The desire to work in a fast-paced, rapidly growing, and constantly adapting security firm wearing multiple hats.
- The ability to maintain confidentiality and diplomacy.
- The ability to communicate effectively in both verbal and written form.

Additional Information
**The Team**

**Our Commitment**

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

All your information will be kept confidential according to EEO guidelines.

**Please note that we will not sponsor applicants for work visas for this position.

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