Administration Support Officer, Client Support and

3 weeks ago


Geelong, Australia Department of Families, Fairness and Housing Full time

THE ROLE

The Administration Support Officer provides critical support to Barwon Client Support and Housing Services. The role is instrumental in supporting Housing Services through provision of administrative support and working with the reception team providing a quality reception service to clients, the public, staff and service providers of the Department.

**Are you**:

- Do you have good communication and interpersonal skills?
- Are you energised by providing excellent service?
- Are you interested in working within a vigorous and dynamic team?

ACCOUNTABILITIES INCLUDE
- Work as a member of the Housing Services team providing administrative support with a focus on data and trends.
- When required support reception services to deliver a high-quality telephone and reception service to clients, service providers and members of the public by maintaining a welcoming and professional manner, acknowledging all visitors and callers, respecting diversity and responding promptly to their needs in turn.
- Attend appropriately to each individual enquiry by taking a helpful approach, establishing the purpose of the visit or call, assessing the service required and providing the appropriate response.

Please open the position description to read more.
COVID-19 VACCINATION
The department strongly recommends (but does not mandate) that employees maintain their COVID-19 vaccination status in accordance with current ATAGI (Australian Technical Advisory Group on Immunisation) advice, given their individual circumstances. As of June 2023, DFFH does not require evidence of COVID-19 vaccination status.
HOW TO APPLY



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