Trainee Customer Service Representative

5 months ago

Wacol, Australia Volvo Trucks Full time

Trainee Customer Service Representative

**Location**:Wacol, QLD, AU, 4076**Position Type**:Student**Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.**
- As a Trainee Customer Service Representative, you will assist the Service Advisor’s in coordinating the servicing of customer’s vehicles, while developing your skills in customer service and stakeholder engagement. You will receive on the job training from the Customer Service Supervisor and the rest of the Customer Service team, to gradually build on your skill-set.**What you will do**
At Volvo Group Australia you will contribute to the transformation of our company, the transport industry and society at large.
Your responsibilities will include but not be limited to:

- Assisting with scheduling service appointments
- Opening and closing repair orders
- Raising of purchase orders
- Assisting with phone enquiries
- Advising customers with status updates and variances to quote prices
- Ensuring technicians have completed their reports correctly
- Work towards a Certificate IV in Business Administration (funded by Volvo Group Australia)
Your future team
This role will work full time at our Volvo Commercial Vehicles Brisbane South dealership in Wacol. Reporting through to the Customer Service Supervisor and then on to the Workshop Manager, you will work in a team of 5 supportive and good-humoured CSR’s.

**Who are you?**
Do you dream big? We do too, and we are excited to grow together. In this role, you will bring:

- A positive and professional customer service approach
- Sound Microsoft Office and data entry skills
- A proactive nature and be keen to learn
- A positive attitude and willingness to help out your team when they need
- A willingness to obtain a Heavy Duty Vehicle driver’s license

**What’s in it for you?**
We offer a solid package of compensation and benefits, plus you will enjoy:

- Competitive trainee level salary package
- Full time, Monday to Friday hours
- Modern facilities and equipment, as well as parking and café on-site
- Generous parental leave program, including superannuation
- Ability to salary sacrifice the purchase of an additional 5th week of annual leave
- Access to digital wellbeing platform Sonder for you and your family allowing access to a range of medical, mental health and safety solutions
- A Certificate IV in Business Administration which will provide a baseline qualification for your career moving forward

**Ready for the next move?**
If you want to make a real impact in your career, the transportation business is where you want to be. We look forward to meeting you
- At **Volvo Trucks** you will be part of leading the way towards a sustainable transport industry. For nearly a century we have been innovating for people - to make life easier, better and safer. Driving progress is our promise to customers, to the industry and to society. At Volvo Trucks we share a curiosity to learn, we work with passion and we embrace change to stay ahead. Join us, together we move the world we want to live in.**Job Category**:Sales & Services**Organization**:Volvo Trucks**Travel Required**:No Travel Required**Requisition ID**:2940**View All Jobs**

**Do we share the same aspirations?**

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead, we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.

  • Customer Service Representative

    5 months ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **The Opportunity** An exciting opportunity has become available in our Wacol branch, where we are looking for a full time Customer Service Representative (Monday to Friday) to join a collaborative and supportive team. This is a hybrid working opportunity, with the ability to work up to 2 days from home per week. This role will be best suited for someone...

  • Customer Support Representative

    5 months ago

    Wacol, Australia Komatsu Full time

    **The Opportunity**: Are you ready to take your customer service skills to the next level? Join our team as a Customer Service Representative and play a pivotal role in delivering exceptional service to our customers. We're looking for individuals who not only meet customer expectations but also align with our company values. The main objective of the role...

  • Trainee Tyre Fitter

    5 months ago

    Wacol, Australia Rocklea Truck Parts Full time

    Are you mechanically minded and looking for exiting opportunity to start your career in the automotive industry? We have the perfect role for you! Join our team as a Trainee Tyre Fitter and learn the ropes while working with a dynamic and supportive team. **Position: Trainee Tyre Fitter** **Experience: No experience needed - comprehensive training...

  • Customer Support Representative

    4 months ago

    Wacol, Australia Hitachi Construction Machinery Full time

    The Opportunity An exciting opportunity has become available for a focused and motivated individual in the position of Customer Support Representative . Based out of our Wacol branch this role will have you working with a customer base to improve customer service by providing solutions to our customer’s challenges. You will be supported by the...

  • Customer Service Specialist

    2 months ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time

    The OpportunityWe are seeking a highly motivated and results-driven Customer Support Representative to join our team at Hitachi Construction Machinery. Based out of our Wacol branch, this role will have you working with a customer base to improve customer service by providing solutions to our customers' challenges.You will be supported by the Brisbane...

  • Customer Service Specialist

    4 weeks ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time

    The OpportunityWe are seeking a highly motivated and results-driven Customer Support Representative to join our team at Hitachi Construction Machinery. Based out of our Wacol branch, this role will involve working with a customer base to improve customer service by providing solutions to our customers' challenges.You will be supported by the Brisbane...

  • Customer Service Professional

    7 days ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time

    The OpportunityAn exciting opportunity has become available for a results-driven individual to join our team as a Customer Support Representative. Based out of our Wacol branch, this role involves working with a customer base to improve customer service by providing solutions to our customers' challenges.You will be supported by the Brisbane Branches and...

  • Customer Service Specialist

    4 weeks ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time

    The OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative in our Wacol branch. As a key member of our team, you will be responsible for providing exceptional customer service by identifying and resolving customer challenges, promoting parts and service sales solutions, and building...

  • Trainee Spmt Operator

    2 weeks ago

    Wacol, Australia Mammoet Full time

    SUMMARY OF THE ROLE: This trainee role offers a long-term, hands-on opportunity for someone eager and willing to take on a new challenge. You’ll receive practical, on-the-job training with close mentorship, along with the chance to learn from Mammoet’s Global SPMT Trainer through specialized training programs. Success in this role requires a strong...

  • Customer Support Representative

    5 months ago

    Wacol, Australia Hitachi Construction Machinery Full time

    **Benefits** - ** Competitive base salary + Commission on Parts Sales $$**: - ** Long term career opportunities within a leading OEM**: - ** Staff discount on Goods and Services**: - ** Full uniform supplied by Hitachi**: - ** Supportive management setting realistic targets**: - ** Fully maintained vehicle** **The Opportunity** An exciting opportunity...

  • Customer Service Representative

    3 days ago

    Wacol, Queensland, Australia Bunnings Full time

    About the Role:As a Customer Engagement Team Member, you will be responsible for managing the F&T sales process from start to finish. You will liaise daily with clients from the Quoting stage of Frame and Truss products through to the delivery of finished goods to building sites.Key Responsibilities:Receive and action inbound calls and emailsLiaise with...

  • Sales Representative

    5 months ago

    Wacol, Australia Air Liquide Full time

    Air Liquide Australia is a market leader Gases, Technologies and Services for Industry in Australia. Air Liquide Australia provides innovative, responsive and customer focused services to our product range, which improves the performance of our customers while helping protect the environment. As a Sales Representative, you will be responsible for sales...

  • Customer Support Specialist

    4 days ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time

    The OpportunityWe are seeking a skilled and motivated Customer Support Representative to join our team at Hitachi Construction Machinery. Based out of our Wacol branch, this role will involve working with a customer base to improve customer service by providing solutions to their challenges.You will be supported by the Brisbane Branches and backed by our OEM...

  • Sales Administration Trainee

    5 days ago

    Wacol, Queensland, Australia Volvo Group Full time

    About the RoleThe Sales Administration Trainee will provide administration support to the Sales, Marketing and Business Control areas within Volvo Buses. This is a 12-month casual role with the option to work part-time or full-time hours, depending on availability.ResponsibilitiesAssist in the preparation of sales invoicesSupport the Sales team with...

  • Customer Service Coordinator

    5 months ago

    Wacol, Australia 360 Personnel Full time

    Are you passionate about ensuring customer satisfaction and coordinating efficient transport services? We have a fantastic opportunity for a **Customer Service Coordinator **in **Carole Park**. Join our team and be part of a **customer-centric environment** where your skills and expertise will make a difference! As aCustomer Service Coordinator, your...

  • Customer Service Advisor

    2 weeks ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time

    The OpportunityAn exciting role has become available for a skilled professional in the position of Customer Service Advisor. Working from our location in the Brisbane North region, you will be part of a dynamic team dedicated to delivering exceptional customer service by providing tailored solutions to our customers' challenges.As a key member of the team,...

  • Customer Service Professional

    2 weeks ago

    Wacol, Queensland, Australia Hitachi Construction Machinery Full time

    The OpportunityAn exciting role has become available for a focused and motivated individual in the position of Customer Service Professional based out of our Wacol branch.You will be supported by the Brisbane Branches and backed by our OEM parts department, OEM service support and OEM solutions including preventative maintenance programs.This role will...

  • Customer Service Officer

    5 months ago

    Wacol, Australia AMA Group Non-Drive Full time

    Permanent position, Monday to Friday 38 hours per week - Showcase your customer service skills in a long term position - Great team and a role to grow! Gemini Wacol is a large repair shop in the western corridors of Brisbane (just off the Ipswich Motorway) with ample opportunity for career progression and long-term employment. The solid team of 26 work well...

  • Customer Service Officer

    5 months ago

    Wacol, Australia AMA Collision Full time

    Permanent, full-time position. Monday to Friday - Get back your weekends! - Grow your Customer Service skills within the collision industry - Work with our great team for the long term! Gemini Wacol is a large repair shop in the western corridors of Brisbane (just off the Ipswich Motorway) with ample opportunity for career progression and long-term...

  • Customer Service Officer

    5 months ago

    Wacol, Australia AMA Group Non-Drive Full time

    Wacol location. Permanent, secure position - Monday to Friday - get back your weekends! - Great Team culture, staff parking available **The Opportunity**: We have an exciting opportunity for Customer Service Officer to join the team at Gemini Wacol We are seeking a Customer Service professional, you will be assisting and supporting our wider team and...